Field Operations Associate

Job Description

Job Description

Join Serve Robotics as a Field Operations Associate!

Hourly Pay: $22/hr + Benefits + Equity + Overtime Potential

Are you adaptable, a team player, and ready for an adventure? At Serve Robotics, we’re transforming urban delivery with friendly sidewalk robots designed to reduce traffic and emissions, making deliveries faster and more sustainable. Imagine a city where robots bring your burrito to your door—efficiently and safely!

As a Robotics Field Operations Associate, you’ll be a key operator supporting Serve’s robot delivery services and advancing our operations. From supporting in-field deployment to aiding our product development with insights, you’ll be essential to bringing our robots to the streets!

What You’ll Be Doing

• Execute commercial end-to-end deliveries using our Serve robots in active market areas.
• Serve as the primary point of contact for field issues, maintaining smooth operations.
• Assist in deploying robots to and from the field and ensure they’re maintained and clean.
• Support day-to-day decision-making to prioritize resources, execute test plans, and troubleshoot field challenges.
• Collect and communicate feedback to development teams, helping shape our robot and operational tools.
• Act as a point of contact for Serve merchants, customers, and partners as they engage with our robots.

What We’re Looking For

• Experience : We accept entry level candidates with superb communication skills and a willingness to learn
• Adaptability : Comfortable in fast-paced, dynamic environments.
• Multitasking: Able to handle multiple projects or tasks at any given time
• Collaboration : Strong communication and teamwork skills, able to work across teams.
• Driver’s License : Valid U.S. driver’s license and comfortable with driving vans for deployment.
• Physical Requirements : Able to lift up to 70 lbs and work on your feet for extended periods.
• Availability : Full-time commitment with set schedules, including day and night shifts. (Weekends may be required.)

What Makes You Stand Out

• Previous experience in high-growth, fast-paced environments.
• Familiarity with tools like G Suite (Docs, Sheets

More About Us

Serve Robotics emerged from the team that developed the Postmates robot, completing thousands of deliveries in bustling Los Angeles. Now, as an independent company, we’re scaling fast to bring robot delivery to more people, making city life more sustainable.

Serve Robotics is an equal employment opportunity employer and values diversity in our workforce. We consider qualified applicants regardless of race, color, religion, national origin, age, sex, marital status, disability, veteran status, gender identity, or sexual orientation.

Backed by Uber and NVIDIA, Serve Robotics (NASDAQ:SERV) develops advanced, AI-powered, low-emissions sidewalk delivery robots that endeavor to make delivery sustainable and economical. Spun off from Uber in 2021 as an independent company, Serve has completed tens of thousands of deliveries for enterprise partners such as Uber Eats and 7-Eleven. The company has scalable multi-year contracts, including a signed agreement to deploy up to 2,000 delivery robots on the Uber Eats platform across multiple U.S. markets.

Company Description

Backed by Uber and NVIDIA, Serve Robotics (NASDAQ:SERV) develops advanced, AI-powered, low-emissions sidewalk delivery robots that endeavor to make delivery sustainable and economical. Spun off from Uber in 2021 as an independent company, Serve has completed tens of thousands of deliveries for enterprise partners such as Uber Eats and 7-Eleven. The company has scalable multi-year contracts, including a signed agreement to deploy up to 2,000 delivery robots on the Uber Eats platform across multiple U.S. markets.