Community Health Systems, Inc - Behavioral Health Coordinator - Bloomington CA

Location – 18651 Valley Boulevard, Bloomington, CA, 92316, United States Base Pay – $23.00 – $29.39 / Hour Employee Type – Full Time – Non-Exempt Required Degree – High school Manage Others – No Minimum Experience – 1 Year Contact information Name – Amber Travis Email – View email address on click.appcast.io Job summary Responsible for attending to patients on the phone and in person. The incumbent will coordinate and organize appointments and documentation to facilitate the smooth running of the healthcare environment and support the delivery of quality patient care to the population we serve. Essential Duties and Responsibilities Translate for patients and providers as necessary Returns calls to patients and documents all communications in EHR; follows all guidelines of CHSI patient communication protocol Handle emergencies appropriately and seek qualified help when required per CHSI policy and protocols Ensures patient readiness prior to Provider entering the exam room Will chaperone/assist the patient Complete all required charting Obtain patient’s signature on all forms where it is required Maintains timeliness of specimens through the use of the laboratory report Will scan patients’ paperwork in EHR as required Responsible for completing electronic health record tasks per CHSI policy notifies patient of scheduled appointment date/location and instructions for type of referral Responsible for processing all stat, urgent, and routine referrals per CHSI policy Utilize the referral report daily for timeliness and accuracy Refer pending referrals to Site Manager (SM) when timeliness exceeds policy and sends a weekly report on open/pending/closed referrals to the SM Follow required guidelines determined by each individual insurance plan/program Coordinates and schedules referral initial appointments and follow-up appointments as designated Interact with patients’, physicians, and other staff both within the clinic and at outside facilities providing accurate, timely, and responsive info Coordinate, processes, and routes all paperwork Knowledge, Skills, and Abilities Bilingual (English/Spanish) required. Knowledge of medical terminology, procedures, and diagnosis strongly preferred Must possess good customer service Possess strong interpersonal skills and ability to work well with others Ability to deal effectively with changing situations and stressful environment Experience working with an EHR system Ability to perform tasks related to physical activity to complete the responsibilities of the position Experience and Education High School Graduate or equivalent Medical Assistant Certificate required from an accredited school Current American Heart Association (AHA) BLS Certificate required and must be maintained Venipuncture, Injection, and Phlebotomy Certifications required One year or more of MA experience preferred Electronic Health Record experience preferred #J-18808-Ljbffr Community Health Association Inland Southern Region