Store Manager

Job Location (Short): Lewiston, ID, USA, 83501-2200 Salary Range:$60,000-$71,927 Other Compensation:Quarterly Bonus - Retail Incentive Program 99 Southway Ave Lewiston, ID 83501 The Opportunity: Be part of the multi-state team that keeps America moving.Our local retail brand,nomnom,representsour company in the Pacific Northwest, where our communities come to find not only fuel, but also snacks and sweet treats. Give your neighbors friendly, smiling service and make their lives a little easier.You'llhelp members of your community fuel their cars and satisfy their hunger. Enjoy great compensation and a collaborativeculture. We welcome and encourage input from allemployeesandyou'llbecome part of a team that includes hardworking and creative professionals who love to win. Opportunity to enhance professional skillset through managing a designatednomnomstore and other locations based on business needs.Potential advancement and placementtoflagship store.Providing a diverse and dynamic career growth path. Showcaseyour potential to move up in the future, asperhaps an Area Manager role. Primary Job Responsibilities: Safety Maintain a safe work environment for employees and customers by setting safety as a priority Ensure gas pumps, lot and store areasare clean and free of debris at all times Work with SafetyTeam and conduct monthly mandatory meetings andtrainings Report safety incidentsin a timely mannerand comply withsafetypolicy,programsand processes Conducttimelyand in-depth incident investigations to uncover root causes, and accurately prepare andsubmitrequired reports and paperwork within requiredtimeframe Leadership and Personnel Management Train, develop,guideand evaluate employees tooperatethe storeeffectively and safely to provide superior customer service Maintain a professional and supportive image among subordinates and supervisors Work with recruiting team to actively recruit,interviewand select qualified applicantsutilizingnon-discriminatory management skills Prepare andsubmitall employee paperwork accurately andtimelyi.e. (performance appraisals, performance notices, new hire checklist, employee change forms, etc.) Ensure that all employees receive continuouson-the-joband companyrequired trainingto improve customer service performance and safety awareness Motivate and provide employee recognition to improve individual, team,and storeperformance Address employee performance and violation issues. Implement a progressive disciplinary approach when dealing with employee performance issues, prepare andsubmitthe proper documentationwithinrequiredtime frame Set and communicate performance expectations, and evaluate actual performance based on those expectations. Prepare on-going performance appraisals in writing for all employees, providing properperformance-basedfeedback Develop potential employees through coaching and training so they are ready for promotion to the next level, creating a robust Succession Plan Carry out all company policies Customer Service and Site Relationships Consistently provide prompt and courteous customer service, may berequiredtoassistcustomers at the gas pump, andassistin resolving customer issues Accurately ring up all sales on POS system,comply withall cash handling procedures and otherpayment typesfor products sold Develop positive and professional relationships with all customers,vendorsand contractors Is responsible forall cash,moniesand inventory during shift As a top priority, develop and assign tasks appropriately to ensure that the site is clean, adequately stocked and organized for fast,convenientand professional service to customers Ensure a clean,friendlyand well-maintained storeenvironment to provide customers witha buyingexperience that meets theirexpectation Monitor customer needs and expectations, and work with storeemployees to ensure those needs are metby promoting programs and ensuring suggestive selling Assistcustomers at the pump and in the store to find the desired product andoperateequipment Activelysolicitcustomer feedback via consistent personal interactionand engagement Ensure complaints are resolved quickly and sincerely to the customer's,vendor’sand contractor’s satisfaction. Promote and ensure a safe, positive public image within the community Promote,growandmaintainprocessofLoyaltyRewards program Business and Financial Management Plan and manage storeactivities to maximize operating profit Monitor fuel sales volume and competitor pricing toassistthe pricing analyst in development of storespecific fuel pricing strategies and tactics Monitormerchandiseandfoodmovement, includingcompetitor offerings toassistin development of storespecific product mix and pricing strategies Maintain store layout and product displays per schematics Execute storelevel sales promotions andassistin implementing network-wide promotional and advertising campaigns Manage fuel,merchandiseand foodinventory to ensureoptimumstocking levels Staff and schedule labor to meet customer demand while staying within budget Control operating expenses, including maintenance, utilities,suppliesand inventory loss Prepare andsubmitdaily sales reports accurately andtimely,including,invoices, bank deposits, and environmental compliance reports Safeguard and account for all money received and disbursed Organize andmaintainall site files, manuals, and other information materials Receive merchandise using proper check-in procedures when working with vendors Obtain andmaintainall required food and age restricted product certifications within 2 weeks of employment Facilities Management Work with Retail Facility team tomaintainappearance standards of paving, lighting,canopyand other physical structures Report and follow up on facility issues as needed Ensure facilities and equipment are in safe working order Maintain dispensing and store equipment to ensure clean, sanitary, and safe working conditionsat all times Ensure required signage/decals are posted Note: This description is intended to give you a general overview of the position #J-18808-Ljbffr