Healthcare Dining Training Manager
$75k - $85kCompass Group USA
MGR, TRAINING I (System-Level/Multi-Unit) - New Business - Louisville, KYSalary: $75,000-85,000Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation's largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare's Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.Job SummaryThe Training Manager creates, develops and drives in-unit training initiatives, managing key operational training events and ensuring that the training programs identify behavioral changes required, given the business strategy and including personal development suggestions to change behaviors.Key Responsibilities:Plan, coordinate, and execute all new-hire training, education of staff members and management trainees on both one-on-one and small group levels.Responsible for the Weekly Minders and Safety Minders programs.Customize training documentation forms as required.Prepare a detailed outline of WCMW-specific training programs.Prepare monthly reports of training activity and statistics.Develop film and resource library. Translate materials into Spanish as needed.Liaison with other Training Coordinators, Corporate HR and Training staff and WCMC resources.Prepare memory aids for staff; i.e., plasticized cards for MSDS, Mission, Race, etc.Oversee computer-based QA program.Coordinate and compile results of user satisfaction survey program.Collect supervision rounds forms and supervision team meeting minutes forms; compile, review and present to Department Head.Coordinate and compile results of special "QA and Infection control monitoring instrument programs" in TCC; and in BCC and Main Hospital as required. Present materials at Infection Control/QA meetings at assigned.Preferred Qualifications:Bachelor's degree from a four-year college or university; with concentration in Training and Development or equivalent combination of education and experience.1-3 years communication and training experience that required day-to-day interaction with customers, problem solving and training program/communications-package development.Must have solid experience with curriculum development tailored to a foodservice/retail environment.Excellent presentation, facilitation and training skills.Demonstrated experience with process and program management.Proficiency in Microsoft Office.Outstanding organizational and time management skills and the ability to manage multiple tasks and high workload—must be able to adapt to frequent change.Bi-Lingual English/Spanish a plus.Associates at Morrison Healthcare are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, flexible time off, paid parental leave, holiday time off, personal leave, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts.Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
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