Toyota Service Advisor

Harvey Autos

Job Description

We are looking for a motivated, professional, and customer-focused service advisor to join our team. The ideal candidate enjoys working with people, has a strong understanding of automotive service, and is driven to provide an exceptional customer experience while meeting department goals

Responsibilities

Greet customers promptly and professionally
Consult with customers regarding vehicle maintenance and repair needs
Write accurate repair orders and document customer concerns
Recommend necessary maintenance and repairs based on manufacturer guidelines and vehicle condition
Communicate repair recommendations and explain services clearly to customers
Provide customers with accurate estimates and keep them informed throughout the repair process
Coordinate with technicians and parts personnel to ensure efficient workflow
Monitor repair progress and communicate delays or changes to customers
Review completed repairs with customers and explain work performed
Maintain strong customer relationships and encourage repeat business
Maintain customer satisfaction standards
Meet or exceed individual and department sales and performance goals

Qualifications

Previous automotive service advisor experience is preferred
Strong customer service and communication skills
Professional appearance and positive attitude
Ability to work in a fast-paced environment
Strong organization and time-management skills
Ability to multitask and prioritize effectively
Basic understanding of automotive maintenance and repair
Valid driver's license and acceptable driving record

What we offer

Health insurance, dental, vision, 401k
Performance-based bonuses
Paid time off
A professional, team-oriented work environment
The opportunity to build a long term career with a growing Toyota dealership

We are looking for someone who is customer-driven, dependable, energetic, and motivated to succeed! If you enjoy helping people, have a passion for the automotive industry, and want an opportunity to grow your career, we would love to meet you.

Apply today and join out Toyota Service Team! Questions please call Lily at View phone number on ziprecruiter.com or email View email address on ziprecruiter.com

Apply

Vacancy posted 13 days ago

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