Facilities Specialist

Facilities Specialist

Wayfair is transforming how people shop for their homes and our store environments are central to that experience. As a Facilities Specialist in our physical retail location, you'll take ownership of the systems and equipment that keep our space running. Whether you're fine-tuning equipment, troubleshooting HVAC issues, or mentoring others on the team, you'll play a vital role in maintaining a safe, efficient, and polished store environment. This role is ideal for a skilled maintenance professional who thrives on independence, problem-solving, and making things work behind the scenes.

What Does a Facilities Specialist Do?

Independently diagnose and repair systems across electrical, plumbing, HVAC, fire protection, and mechanical areas, often with minimal supervision.

Maintain and troubleshoot systems and complex material handling equipment. Proficiency with relay logic, ladder diagrams, sensors, drives, and inverters is key.

Serve as a mentor to fellow team members by providing real-time coaching and technical guidance to improve skills and performance.

Contribute to the design, layout, and reconfiguration of facility systems as needed to support evolving business needs.

Use our CMMS (Computerized Maintenance Management System) to plan, track, and complete work orders and preventative maintenance.

Regularly work on aerial lifts, boom lifts, forklifts, and other powered industrial trucks to reach all areas of the facility.

Maintain a tidy, well-stocked workspace and ensure all tools and equipment are in good working order.

Perform emergency repairs during high-pressure situations while adhering to all safety protocols.

You'll thrive in this role if you have:

4–6 years of experience in facilities or maintenance roles (preferred), ideally in a retail, distribution, or manufacturing environment.

Ability to read and interpret electrical schematics and perform diagnostics on high-voltage systems (120, 240, 480 VAC) and low-voltage DC (24VDC).

Skilled with hand and power tools, multimeters, and computer-based diagnostics.

Familiarity with PLC systems, HVAC components, and fire protection systems.

Able to lift up to 75 lbs, climb ladders, bend, kneel, crawl, and work on your feet for long periods, often in a non-climate-controlled environment.

High level of accuracy when performing repairs and maintaining records.

High School Diploma or equivalent (required)

Willingness to work night shifts, weekends, holidays, and unscheduled overtime, as needed.

Follows lockout/tagout procedures and wears personal protective equipment (PPE), including arc flash gear and safety shoes.

Additional physical and environmental requirements:

Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, balancing, and crawling.

Frequent stooping, kneeling, and crouching throughout the day.

Ability to lift and move up to 50 lbs independently on a regular basis. Some projects may involve heavier items, which must be managed with proper assistance or equipment.

Includes close, distance, color, and peripheral vision; depth perception and the ability to adjust focus.

Comfortable in environments with varying temperature conditions.

Occasional exposure to moderate noise levels and physical activity.

Minimal exposure to workplace or environmental hazards—must adhere to all safety protocols.

What are the benefits?

Earn competitive compensation with regular opportunities for performance-based increases.

Access professional development and advancement opportunities to help you grow with us.

Medical, dental, and vision insurance coverage starts on your first day.

Start accruing paid time off immediately—because work-life balance matters.

We'll match up to 4% to help you plan for your future.

Eligible after 6 months of employment—learn, grow, and get support along the way.

Generous employee discount of up to 30%, although discounts will vary by product type. Plus, get 10% off at our in-store restaurant.

Choose from paid and unpaid leave plans to support your growing family.

And so much more: We've got more good stuff where that came from! Our full-time roles receive the full benefits package, while part-time or seasonal team members may have modified offerings. Your recruiter or in-store team can help with any questions!

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form.

Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice. If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at View email address on click.appcast.io.