Community Center Aide (Part-Time)

Job Opportunity

The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. The Parks, Recreation, and Community Services Agency is currently seeking staff for youth & adult sports, youth and teen programs, health & wellness programming, special events, aquatics, senior services programs, the nature center, and Santa Ana Zoo. All positions are part-time and incumbents may work up to 19 hours per week. Work hours and schedules vary according to program and participant needs. Successful candidates must be available to work shifts during various hours of the day, evenings, holidays, and weekends. This recruitment is open until further notice and can close at any time. Interested individuals are encouraged to apply immediately. Bilingual pay is an additional $1.01/hour, if applicable.

Essential Functions Include But Are Not Limited To

Under general supervision and direction of the Community Services Supervisor:

• Oversees other part-time staff and volunteers at a City recreation facility.
• Assists in planning, organizing, implementing, managing, promoting, and evaluating a variety of community activities and services, including but not limited to: recreation classes, day camps, community garden, senior recreation, special events, facility rental and daily facility operations.
• Implements and oversees recreation activities in connection with recreation services programs.
• Performs a variety of technical support, clerical, and lead worker functions related to recreation facility and program operations.
• Coordinates and directs the work of temporary staff and volunteers; monitors the day-to-day operation of specific programs and facilities.
• Performs administrative duties related to assignments; and performs related work as required.
• Ensures safety standards, sanitary requirements and regulations governing public safety are enforced.
• Coordinates daily center facility operations and documentation, preparation of deposits, staff schedules, develops reports, assists in procuring contract recreation class instructors, recreation class registration information, and maintenance of center supplies inventory and equipment.
• Responds to public inquiries about parks, recreation and community services programs and requests for service from interested community groups and citizens.
• Assists in establishing and maintaining a volunteer program.
• Answers phones, emails, customer inquiries and performs office support.
• May be required to perform cooperatively in work team activities and perform other related tasks as required.
• Other duties as assigned.

If assigned to the Senior Mobility Program:

• Performs responsible work in the development and implementation of transportation-related programs and recreational activities designed to improve the quality of life of our senior participants.
• Coordinates routes with program drivers to ensure participants arrive and depart from the senior center in a timely and organized manner.
• Oversees program staff working schedules and duties.
• Serves as back-up driver, as needed; conducts driver's training; be responsible for compliance or driver certifications and for submission of vehicles for mandated inspections and maintenance requests.
• Communicates program information (e.g. shopping trips, activities, excursions, staff changes) to senior center staff.
• Keeps records of program participants.
• Compiles monthly reports regarding program statistics and submits to the Community Services Supervisor; compiles quarterly program data for annual California Highway Patrol audit, which includes record-keeping of daily inspection reports and mileage data.
• Schedules weekly shopping trips, monthly excursions/mini-excursions and accommodates transportation requests from senior center staff.
• Creates promotional brochures, flyers, and newsletter page.
• Addresses inquiries and concerns regarding the program.
• Depending on assignment, the incumbent may also have responsibilities specific to the following: Supervises and interacts with program participants at senior centers, or parks, and other activity locations; oversees program part-time staff; prepares promotional materials for program activities; addresses emergency/accident issues regarding patrons and facilities; meets and confers with participants and center staff regarding program policies and procedures; plans, organizes, promotes and conducts activities for senior participants; assists in the development and implementation of center goals and objectives
• Performs other tasks as required.

Minimum Qualifications

• Applicants must be at least 18 years of age. Two years of experience handling recreation programs and activities, including program planning, leadership, interaction with the public and strong CivicRec registration software principles. Knowledge of city facility usage, classes and special events or related experience. For Senior Mobility Program: Preferably, some experience in general transportation and driving.
• Education: Two years college coursework with an emphasis in education, recreation administration, public administration, business administration, child development, gerontology or related field or any equivalent combination of training and experience that provides the desirable knowledge, skills and abilities.
• Ability to deal professionally with customers of all ages.

License/Certificate: Possession and retention of a valid California Class C driver's license is required. CPR and First Aid certificates are desirable

DESIRABLE KNOWLEDGE AND ABILITIES Knowledge of: Internet, computers, Microsoft Office, current office software applications and strong CivicRec registration software background. Strong recreation and special events programming background combined with educational techniques and customer service experience; City and agency policies, procedures, and their effective implementation. Ability to: work in a team environment, work with children, adults, and seniors; understand and communicate effectively in English, both verbally and in writing to public and staff; use correct grammar and spelling; answer questions on a wide range of recreation subjects; handle a variety of emergency situations specific to recreation programs and facilities. Special Requirement: If assigned to Recreation, must be able to lift, carry, push or pull items weighing up to 60 lbs. Special Working Conditions: Must be willing and able to work irregular hours, including weekends and evenings. If assigned to Recreation, must be willing and able to work a varied schedule of assigned hours and holidays as needed, including mandatory work schedule for facility and citywide special events as needed. Bilingual fluency in English and Spanish, Vietnamese, Cambodian, Hmong, Korean, or Samoan is highly desirable.

Selection Process

All applicants are required to complete and submit a City application form online, as well as complete the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of a completed City online application. Click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide The Human Resources Department and Parks, Recreation, and Community Services Agency will review all applications and those candidates who possess the most pertinent qualifications will be invited for an oral interview by the hiring agency. If you have any questions regarding the position, please call the Human Resources Department at View phone number on click.appcast.io. Candidates given a job offer will be required to pass a medical exam and a background records check. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation.