Food and Beverage Supervisor

Overview Food & Beverage Supervisor – Hilton University of Florida Conference Center, a property managed by Pyramid Global Hospitality. Responsibilities Customer Service Ensure guest satisfaction is always the top priority. Respond promptly to guest needs, requests, and inquiries. Handle guest complaints professionally and effectively. Train and empower staff to deliver exceptional service. Operations & Finance Assist in managing departmental daily operations. Analyze financial data to identify opportunities for cost control. Oversee inventory and ensure proper control procedures are followed. People Management Lead, motivate, and develop team members. Assist with training, scheduling, and performance reviews. Foster a positive, collaborative, and professional work environment. Ensure compliance with certifications, policies, and safety regulations. Quality Assurance Maintain high standards of food quality, presentation, and service. Conduct regular inspections for health, safety, and cleanliness. Ensure equipment is maintained through preventative maintenance programs. Business Management Support efforts to maximize resources and achieve departmental goals. Identify cost‑saving opportunities and build strong vendor relationships. Adjust staffing and inventory levels based on business demand. Qualifications Minimum 2 years of leadership experience in food & beverage service, preferably in hospitality. Proven leadership experience with the ability to motivate a team. Strong communication and interpersonal skills. Problem‑solving and decision‑making skills under pressure. Knowledge of cash handling and basic accounting procedures. High school diploma or equivalent (hospitality degree a plus). Benefits Comprehensive health insurance, retirement plans, paid time off, and additional perks such as on‑site wellness programs, local discounts, and employee rates on hotel stays. Compensation Compensation packages are based on skill set, years and depth of experience, certifications, and specific location. Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr