Product Manager- Payment

Product Management Role Requirements

1. Role Focus & Domain Expertise

The team is hiring Product Managers for a commercial/wholesale payments environment. These roles require deep functional knowledge in:

• Commercial / Wholesale Payments
• Payment rails: ACH, wires, cross-border FX, banking rails, push-to-card, PayPal-like flows
• Merchant-facing experiences: portals for refunds, reversals, reports, tax statements, transaction performance analytics
• Internal operations tools: screens and workflows for operations, internal support, and tooling
• Scalable platform-level payments (e.g., experience from Amazon, Walmart, Expedia, etc.)
• End-to-end payment lifecycle: from merchant interactions to backend reconciliation and payouts

Explicit exclusions:

• Not looking for EMV, hardware, or terminal-focused payments backgrounds
• Limited applicability for candidates strictly from checkout optimization / top-of-funnel consumer payments

2. Seniority & Experience Range

Preferred experience band is:

• 4 to 10 years of product management or hybrid BA/PM experience

Anything beyond that may result in:

• Over-seniority
• Risk of dissatisfaction or attrition unless down-leveled

3. Role Structure & Expectations

The role is described as an integrated PM/BA hybrid , requiring candidates to be:

• Hands-on (not managerial)
• Writing PRDs, epics, and user stories directly
• Working directly with developers (not via separate Client)
• Managing UAT cycles and supporting technical teams
• Able to own end-to-end delivery within two-week Agile sprints

This is not a "feature shepherding" PM role- it is a sleeves-rolled-up, execution-heavy position .

4. Communication & Stakeholder Management

Excellent communication is mandatory.
This was repeatedly emphasized as a top-level filter .

Reasons:

• Cross-domain coordination
• Influencing without authority
• Collaboration with multiple internal and merchant-facing teams

Candidates with strong technical skills but weak communication are immediate rejects .

5. Culture & Working Style

The team culture is:

• Fast-paced and execution-oriented
• "No mediocrity"-only high performers can keep pace
• Requires proactive individuals who: ( meaning the PMs are the "business" in discussions with developers)
  • Don't wait for instructions
  • Drive clarity
  • Push deliverables independently

Work style:

• In-office, 5 days per week (New York)
• Casual dress environment (jeans, sneakers acceptable)
• No traditional "banking suits" culture
• Collaborative and people-first

6. Priority Workstreams

The most urgent hiring focus is on the Arsenal program , specifically:

• Reporting needs
• Setup flows
• Merchant-facing and internal operational tooling

These roles are needed immediately ("bodies yesterday").

7. Additional Recruiting Guidance

What HR should prioritize:

Strong Fits

• Candidates with platform-level, high-scale payments experience
• PMs comfortable drafting PRDs, user stories , end-to-end flows
• Individuals with both product + BA skillsets
• Hands-on contributors who thrive in high-velocity environments

Red Flags / Reject Criteria

• Weak communication- meaning clear spoken English with minimal accent.
• Purely EMV/hardware/terminal payment backgrounds
• Candidates seeking only strategy or oversight roles
• Individuals uncomfortable with a high-pressure environment
• Those unwilling to work onsite in NYC five days a week

8. Summary Statement for recruiters

The team is building a full-stack, scalable commercial payments platform and needs hands-on Product Managers (4-10 years exp.) with strong communication skills, deep wholesale payments expertise, and the ability to work directly with developers in a fast-paced, in-office NYC environment.


Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.