Custom Framing Manager FT

Join to apply for the Custom Framing Manager FT role at Michaels Stores Get AI-powered advice on this job and more exclusive features. Store - ATL-TUCKER, GA Lead and coach a team of framers who focus on building customer relationships while creating a framing solution for their art. Drive custom framing sales. Assist customers in creating a memorable framing solution for their art. Major Activities Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results Develop and coach the team selling behaviors Lead the delivery of high-quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager Achieve your KPIs and manage the framing team to achieve their role KPIs Review sales and production workload and build plans and sales floor time for networking Manage and execute the inventory management processes as assigned Manage and execute shrink and safety programs Serve as Manager on Duty (MOD) Assist with interviewing, onboarding, coaching, observing, and training of new team members; support with Talent Development activities; participate in Performance Management activities of your team; utilize leadership competencies for self-development Partner with MODs daily on framing expectations and team management Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model Participate in truck unload and stocking processes to ensure standards are followed and completed within budget Follow SOPs and Company programs to ensure a safe environment Acknowledge customers, help locate products, and provide solutions Assist with Omni channel processes Other Duties As Assigned Minimum Experience Required Basic computer skills Preferred Experience Previous custom framing experience (preferred) Retail management experience Experience leading a sales team Physical Requirements Regular bending, lifting, carrying, reaching, and stretching Ability to move throughout the store Ability to remain standing for long periods Lifting heavy boxes and frames; accessing high shelves by ladder or similar equipment Work Environment Public retail store setting with climate-controlled areas; some outdoor work; work hours include nights, weekends, and early mornings; frame shop with glass cutter and heat press Applicants in the U.S. must satisfy legal requirements. Michaels prioritizes team wellbeing with benefits such as health insurance, paid time off, tuition assistance, employee discounts, and more. For details, visit mikbenefits.com. Michaels is an Equal Opportunity Employer committed to inclusion and reasonable accommodations for individuals with disabilities. Contact Customer Care at View phone number on click.appcast.io for accommodations. #J-18808-Ljbffr Michaels Stores