1573 - Data Center Technician L1

Make an impact at NTT Global Data Centers Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting‑edge technology and transformative projects. Your role at a glance The Data Center Technician provides a working level of data center knowledge and is responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, and fire life safety systems. The Data Center Technician maintains and follows the processes that maximize customer uptime in the most cost‑effective way and ensures that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met. Key Roles and Responsibilities Develops creative approaches to keep operational costs to a minimum, improves efficiency, and implements new strategies. Mechanical responsibilities includes chilled water systems and components, HVAC systems such as rooftop units, CRAC/CRAH units, and humidification systems. Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load. Fire Life Safety responsibilities will include wet sprinkler systems and pre‑action sprinkler systems as well as their associated detection devices. Tests performance of electromechanical assemblies and electronic voltmeters. Reads blueprints, schematics, diagrams, or technical orders to determine methods and sequences of processes. Inspects parts for surface defects. Installs electrical or electronic parts and hardware in housings or assemblies, using hand tools. Aligns, fits or assembles component parts, using hand or power tools. Operates, monitors, maintains, and responds to abnormal conditions in facilities systems. Areas include Mechanical, Electrical, Fire Life Safety, and Building Monitoring and Control. Analyses systems to ensure best practices for both internal and external customers. Provides feedback to relevant teams on the effectiveness of existing standards and processes. Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades. Works with relevant teams to track and complete an aggressive preventive and predictive maintenance programme. Ensures data centre operates at maximum operational efficiency, including analysing existing operating conditions, recommending new technologies and improving overall efficiency, and cost reduction. Manages systems to avoid unplanned customer‑impacting events. Works with relevant teams to determine maintenance requirements for mechanical, electrical, and fire life safety systems. Performs other duties as assigned. Ensures a regular, predictable attendance which is essential to satisfactory performance. Knowledge, Skills and Attributes Understanding of the mechanical, electrical, and fire life safety systems used in a data centre environment including electrical distribution and layout, transformers, PLCs, generators, switchgear, UPS systems, STS’ and ATS’ PDUs, chilled water systems, CRAC/CRAH’s, and pre‑action sprinkler systems. Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety. Current knowledge in industrial safety best practices (lockout/tag out, arc‑flash protection, OSHA and state regulations). Familiarity with data trending/tracking and analysis and the ability to utilize a PC‑based integrated critical monitoring system. Ability to process Hands and Eye requests as required (tape rotation, rack and stack of equipment, inventory hardware, power cycle devices, patch cable install/removal). Demonstrated hands‑on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including chilled water systems, large centrifugal chillers, cooling towers, heat exchangers, water treatment systems, VFD’s and pumps, HVAC equipment, CRAC/CRAH’s, humidification systems, water heaters, water/air filters, BMS and PLC controls, emergency standby diesel generator systems, fuel/oil systems, 480/277 and 208/120 electrical generation and distribution, static UPS systems, double interlock pre‑action systems. Excellent communication skills, both written and oral. Proficient with MS Office Suite (Word, Excel, PowerPoint, Project). Ability to communicate effectively with customers and internal staff and to work in a team environment. Ability to coordinate, supervise, and communicate with contractors who perform maintenance or upgrade work on these systems. Ability to learn quickly and address issues as they arise during normal working hours or after hours. Ability to operate in and promote a rigorous, process‑driven team environment. Ability to logically analyze and solve problems. Ability to effectively multi‑task multiple projects. Ability to operate hand and machine tools (hammer, drill, saw, etc.). Ability to operate electrical tools such as a multi‑meter or infrared camera. Ability to operate a forklift. Comfortable working in a high‑stress, fast‑paced environment with shifting priorities. Capable of working a shift that may require nights, holidays, and some weekends. Possess critical thinking and complex problem‑solving skills. Academic Qualifications and Certifications Relevant high school diploma or equivalent required. Relevant advanced qualification or equivalent work‑related experience required. Relevant certifications such as CPR/First Aid and NFPA 70E Certified (can be gained during course of employment); possession of an OSHA‑approved forklift certification or the ability to obtain one after hire required. Required Experience Relevant demonstrated experience in a similar role gained within a data centre facilities environment. Relevant demonstrated experience in a mechanical/electrical position within critical facilities (preferably a data centre, hospital, semi‑conductor, or power plant). Demonstrated hands‑on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including chilled water systems, large centrifugal chillers, cooling towers, heat exchangers, water treatment systems, VFD’s and pumps, HVAC equipment, CRAC/CRAH’s, humidification systems, water heaters, water/air filters, BMS and PLC controls, emergency standby diesel generator systems, fuel/oil systems, 480/277 and 208/120 electrical generation and distribution, static UPS systems, double interlock pre‑action systems. Compensation Pay Range This position requires work to be done onsite at a data centre facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $27.80 - $41.60. All regular full‑time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time‑off, medical, dental, and vision benefits, life and supplemental insurance, short‑term and long‑term disability, flexible spending account, and 401(k) retirement plan to create a rich Total Rewards package. Equal Employment Opportunity Statement NTT Global Data Centers is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. #J-18808-Ljbffr Dormont Manufacturing Co