Supervisor, Cytology

Supervisor, Medical Technologists

The UHealth Laboratories Department at the University of Miami has an exciting opportunity for a Supervisor, Medical Technologists in the UTower Hospital.

The Supervisor, Medical Technologists (H) provides leadership and supervision for clinical laboratory procedures, quality assurance, and instrument maintenance.

Core Job Functions

• Supervises, orients, trains, evaluates, and monitors on-the-job performance of staff responsible for performing microbiological, molecular biological and immunological tests on body specimens to provide data for use in treatment and diagnosis of disease.
• Verifies identification of specimen with physician's orders.
• Prepares specimen for testing and handles all specimens in a safe and careful manner.
• Supervises all research and prepares all pertinent patient data and refers to pathologists for evaluation and sign-out.
• Assists in monitoring staff productivity and quality of work through proactive reviews of attendance and scheduling accuracy.
• Initiates performance management processes that address on-going performance issues. Recognizes test inconsistencies and takes appropriate corrective action and provides supervision to laboratory subordinates in resolution of similar problems.
• Runs quality-control tests according to procedure and maintains appropriate data recording.
• Seeks help from the section head and documents actions taken.
• Performs and reviews quality controls in testing and decides whether results are within acceptable ranges.
• Advises technologists and other healthcare providers on proper methods of collection of specimens. Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
• Ensures employees are trained on controls within the function and on University policy and procedures.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications

Education:

Bachelor's degree in relevant field

Certification and Licensing:

Florida State License as a Cytology Supervisor

Experience:

Minimum 3 years of relevant experience

Knowledge, Skills, and Attitudes:

• Knowledge of business and management principles.
• Ability to direct, manage, implement, and evaluate department operations.
• Ability to establish department goals, and objectives that support the strategic plan.
• Ability to effectively plan, delegate and/or supervise the work of others.
• Ability to lead, motivate, develop, and train others.

Department Addendum

Department Specific Functions

A. Department-Specific Cytology Operations

• Oversees daily workflow for:
• Gynecologic cytology (Pap testing)
• Non-gynecologic cytology (body fluids, respiratory, urine, brushings)
• Fine Needle Aspiration (FNA) specimens, including rapid on-site evaluation (ROSE) coordination
• Ensures appropriate specimen accessioning, triage, processing, staining, screening, and pathologist review.
• Maintains turnaround time targets for routine and stat cytology specimens.
• Oversees preparation methods including:
• Conventional smears
• Liquid-based cytology
• Cytospins
• Cell block preparation
• Ensures adequacy assessment workflows are standardized and compliant.

B. Quality Assurance & Regulatory Compliance

• Oversees:
• Cytology quality indicators (e.g., ASCUS/SIL ratios, rescreen rates, false-negative tracking)
• Proficiency testing participation
• 10% rescreening and retrospective reviews
• Maintains cytology QA documentation and corrective action plans.
• Leads internal audits, competency assessments, and inspection readiness activities.
• Ensures validation and documentation of new instruments, stains, reagents, and workflows

C. Staff Leadership & Competency Management

• Supervises cytotechnologists, cytology preparatory staff, and support personnel.
• Oversees hiring, onboarding, training, competency assessments, and annual performance evaluations.
• Ensures staff maintain required certifications and continuing education.
• Develops schedules, and coverage plans to meet workload demands.
• Provides coaching, corrective action, and professional development support.

D. Workflow Optimization & Operational Excellence

• Monitors productivity metrics, workload volumes, staffing efficiency, and turnaround times.
• Implements Lean/process improvement initiatives to optimize specimen flow and reduce errors.
• Leads root cause analyses for errors, delays, specimen adequacy issues, and customer complaints.
• Coordinates downtime procedures and contingency planning.

University of Miami