Head of Client Experience & Loyalty
HDR
HDR is seeking an experienced Client Experience Director to lead HDR’s enterprise-wide client experience program. You will translate client insights into strategic actions, manage governance, and drive continuous improvements across the organization.
The role requires navigating a global matrix and partnering with leadership to elevate client outcomes. Based in an HDR location in the US, this in-office role focuses on strategy, measurement, and people leadership to foster a client-centric
#J-18808-Ljbffr$181k - $326k
...expertise to solve the most complex challenges facing our clients and communities. Client experience at HDR is built on understanding our clients’ needs,... ..., and performance measurement to advance client loyalty, retention, and long‑term growth. Primary Responsibilities...SuggestedFull timeTemporary workPart timeWork at office- Job DescriptionADP is hiring a Principal Client Success Executive for Lyric HCM.Are you... ...accountability for delivering the end-to-end client experience in order to achieve a long term and... ...client relationship and building their loyalty, consulting with the client to define...SuggestedContract work
- ...Description The Client Account Manager role is an exciting opportunity for candidates with a positive attitude, uplifting spirit, and a great personality. If you have experience in logistics customer service, the demands of shipping to major retailers and direct to customers...Suggested
$115k - $130k
...lifecycle and promotional strategies into high-quality customer experiences that drive engagement, conversion, retention, and customer... ...testing strategies Collaborate cross-functionally with marketing, loyalty, analytics, product, engineering, and operations teams to...Suggested$95k - $115k
...customers and internal teams, partnering closely with Sales, Product Management, Engineering, and Support to create a seamless customer experience across one or more digital products.Key ResponsibilitiesSupport the Sales Process: Partner with Sales teams to demonstrate...SuggestedLocal areaImmediate start$17.5 - $18 per hour
...hour Why Work Here Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of. Job Description: In this position, you'll ensure the...Full timeFlexible hoursDay shiftAfternoon shift$45k - $60k
Job Description Job Description Efficient Air Service is hiring a Customer Service & Scheduling Coordinator in Riverdale, NJ. If you enjoy helping people, multi-tasking in a busy office, and delivering excellent customer service, this role could be your perfect fit...Work at office$133k - $190k
...companywide goals and strategies. • Manages client relations, develops new contacts,... ...Degree Requirement Degree or equivalent experience desired What you will have:... ...support their business needs. • Builds loyalty and 'partner versus vendor' relationships...Full timeContract workPart timeFlexible hoursShift work$87.9k - $137.5k
...of data points to help teams anticipate risk, adapt faster, and design smarter. To meet the moment, we're expanding our Customer Experience organization. We're looking for customer-focused professionals who are passionate about helping users succeed, thrive at the...Hourly payFull timeTemporary workWork experience placementWork at officeRemote workWork from homeMonday to Friday$50k - $63k
...Position Summary With some guidance and/or direction, leads client service including ALL primary activities listed below. May... ...such as MVR, CLUES, Risk Meters, RCE etc. Work Experience ~3+ years’ experience in Personal Property and Casualty...Work experience placement- ...fulfillment issues Support general office and operations tasks as needed Qualifications Strong data entry and computer skills (experience with order management or ERP systems a plus) Excellent attention to detail and accuracy in fast-paced environments Strong...Work at office
$121k - $179k
...Client Delivery Executive - Infrastructure Services - Mahwah, NJ NTT DATA Services strives to hire exceptional, innovative and passionate... ..., Computer Engineering, or Cybersecurity. ~5+ years of experience working in the Logistics Domain is required. ~8+ years of...Temporary workWork at officeLocal areaRemote workFlexible hours2 days per week3 days per week- Five Below is seeking a Customer Experience Manager in Wayne, NJ. You will lead front-end operations, train staff, and ensure a fast, friendly checkout while maintaining store cleanliness and safety. As manager on duty, you drive sales, CSAT scores, and brand standards...
- Med-Metrix in Parsippany-Troy Hills, NJ seeks a Client Services Executive (Client Account Manager) to cultivate and manage strategic client partnerships throughout the lifecycle. You will serve as the trusted advisor, understand each client’s goals, and ensure value from...
$52k - $68.64k
...hiring a Customer Support / Service Coordinator to be the front line of our service operation. This role is critical to the customer experience. You will often be speaking with customers who are frustrated, stressed, or under pressure. Your responsibility is to listen,...Hourly payFull timeWork at office$22 - $24 per hour
...Client Services Coordinator, Emergency $22 - $24/hr. | +$5hr. overnight & $2.50/hr. weekend differentials Animal Emergency &... ...affecting patient flow, client communication, and the overall client experience. The Client Emergency Services Coordinator partners...Hourly payFull timeWork at officeFlexible hoursShift workNight shiftAfternoon shift$110k - $125k
...Together, our diverse backgrounds and collective insights empower clients to make better-informed business decisions. EFI’s combination... ...be an individual with architectural or engineering related experience a broad background spanning design, construction, and general...Full timeTemporary workFor contractorsWork at officeLocal areaImmediate startFlexible hours- Royal Packaging LLC is seeking a Client Account Manager to manage orders for major retailers and direct-to-consumer clients. The role... ...a positive attitude, strong relationship-building skills, and experience in logistics customer service and EDI. You will own a portfolio...
- ...RoosterRx is seeking a highly organized, accountable, and proactive Client Success & Project Delivery Manager to serve as a central link... ...measures of success Take ownership of the overall client experience, from onboarding and implementation through ongoing support,...Full timeWork experience placementWork at officeImmediate startVisa sponsorshipWork visa
- Job Purpose The Client Services Executive (Client Account Manager) is responsible for cultivating, retaining, and expanding strategic... ...services. The CSE is accountable for delivering an exceptional client experience, proactively identifying expansion and cross selling...Contract workWork at officeLocal area
- ADP, Inc. is seeking a Principal Client Success Executive for Lyric HCM to drive satisfaction and outcomes across a global client portfolio. You will shepherd client journeys, collaborate with Product, Implementation, and Project Managers, and align with client stakeholders...
$18 per hour
...skills Strong computer skills Excellent time management Ability to work independently Ability to multi-task Customer service skills Experience in a fast-paced environment Prior call center experience and prior dispatcher experience is preferable. High School Diploma or...Hourly payNight shiftWeekend work$16.92 per hour
...friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently. Key Responsibilities: Model company core values, Our...Hourly payPart timeFlexible hoursNight shiftEarly shift$71.5k - $127.4k
...We are all united in delivering the best experience for our customers. We work together each... ...activities with new and/or existing clients in a book of business to grow sales, revenue... ...on increasing client engagement and loyalty. Builds an effective network of internal...Full timeTemporary workPart timeWork experience placementWork at office$168.6k
...Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the... ...across most of the following competencies: ~15+ years’ combined experience in Strategy Consulting, with a deep understanding of client...Full timeTemporary workPart timeImmediate startRemote workWorldwide$77.5k - $95k
...they can trust, we stand for something simple: always put the client first. We do well by doing good for those we serve. It’s the ultimate... .... This role is responsible for delivering exceptional client experience, ensuring efficient business operations, managing complex...Temporary workWork at officeFlexible hours$80k - $120k
...Job Title Personal Lines Private Client Account Executive Job Description A global fintech leader, Acrisure empowers millions... ...to their personal insurance. Review client exposures, loss experience and current coverage and recommend appropriate products and services...Work at officeImmediate startFlexible hours- ...Referral Associates (AERA) in West Caldwell, NJ is seeking a Client Services Coordinator for Emergency services. This advanced CSR... ...veterinarians, and hospital leadership to maintain patient flow and positive client experiences. #J-18808-Ljbffr Ethos Veterinary Health
$51.4k - $62.7k
...development Why You’ll Love It Real-world sales experience from day one Supportive, team-first... ...differently. The company partners with clients to Give Shape to Ideas by supporting... ...recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand...For contractorsWork at office- Med-Metrix, LLC is seeking a Client Services Executive to cultivate and expand strategic partnerships with assigned clients, serving as their primary contact through the full lifecycle. The role focuses on translating client goals into measurable value, driving adoption...
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