Seasonal Customer Service Representative

Seasonal Customer Service Representative

SURESTAFF is immediately hiring Seasonal Customer Service Representatives for a large, well known company in Niles, IL. The premise of this role is providing efficient and accurate information to both internal and external company customers by utilizing their knowledge of the company products and programs as well as team members within the Customer Care Department. SURESTAFF is invested in their team members! All seasonal employees are offered competitive compensation ($20/HR) as well as a benefits package including health insurance (medical, dental, and vision). Available shifts include M-F 8am-4:30pm. This position is 100% onsite.

Seasonal Customer Service Representative Duties and Responsibilities:

• Answering inbound calls for fundraising and E-Commerce customers
• Retrieving voicemails and placing outbound calls to customers
• Responding to customer emails
• Maintaining professional communication with customers & coworkers
• UPS tracking of orders and updating our customers with delivery information

Seasonal Customer Service Representative Requirements and Qualifications:

• At least 1 year of customer service experience
• Must be proficient with Microsoft Office (Outlook, Excel)
• Must be able to speak, write, and read English
• Must be able to sit for long periods of time (up to 90% of the workday)

About Surestaff

At Surestaff, we are dedicated to helping individuals unlock their career potential through meaningful job opportunities. As a leading staffing agency in the light industrial and manufacturing space, we pride ourselves on connecting talent with top employers across the Midwest and Southeast. We understand that finding the right job is about more than just a paycheck – it's about finding the opportunity that fits your skills, goals, and lifestyle. Here are the benefits you’ll enjoy when you partner with us:

• Access to a wide range of job opportunities
• Competitive pay
• Health and Wellness Programs (including EAP)
• Medical benefits including medical, vision, dental, and prescriptions
• Electronic weekly pay
• Employee Advocacy & Personalized Job Support

Surestaff also follows all applicable state and local laws regarding sick time, paid time off, and retirement savings programs. Surestaff is an equal opportunity employer.