STREAMING SUPPORT ENGINEER (REMOTE) - TECH

Streaming Support Engineer (Remote) - Tech

Today, we are a growing multimedia company headquartered in Atlanta, Georgia. We are the nation's largest owner of top-rated local television stations and digital assets serving 117 full-power television markets that collectively reach approximately 37% of US television households. The portfolio includes 80 markets with the top-rated television station and 100 markets with the first and/or second highest rated television station in average all-day ratings across 116 of such markets that were measured by Nielsen in 2025. We also own the largest Telemundo Affiliate group, with 47 markets, and Gray Digital Media, a full-service digital agency offering national and local clients digital marketing strategies and the most advanced digital products and services. Our additional media properties include video production companies Raycom Sports, Tupelo Media Group, and PowerNation Studios, and studio production facilities Assembly Atlanta and Third Rail Studios.

We understand that life needs balance. That is why we offer our employees and eligible family members a comprehensive benefits package, including:

• Comprehensive Medical(Rx), Dental, and Vision Coverage
• Health Savings Account with Company contributions
• Flexible Spending Account
• Employer-paid life and disability benefits
• Paid parental leave benefits
• Adoption and Surrogacy Benefits
• 401(k) Plan, including matching and profit-sharing contributions
• Employee Assistance Program
• Voluntary benefits, including Hospital Indemnity, Critical Illness, Accident Insurance, and supplemental life insurance coverage
• Paid Time Off, including Relocation PTO
• Focus on Caring

$60,000- $90,000/yr.

M-F (8:00 am - 5:00 pm) plus on-call days

Full-Time

We are seeking a Streaming Support Engineer to join our dynamic Technology Operations team. In this critical role, you will be responsible for the deployment, support, and maintenance of Gray Media's advanced streaming infrastructure. You'll work closely with technical and editorial teams to ensure smooth delivery across live, linear, and FAST platforms.

Key Responsibilities:

• Deploy and manage streaming hardware, including Edge Encoders and GPIO-based workflows.
• Configure and support SCTE-104/35 metadata insertion systems (e.g., Middleman, Crystal)
• Provide Tier-2 support for streaming issues escalated from the Digital Support team.
• Support Connected TV (CTV) Desk operations including VMIX integration and automation tools.
• Monitor and troubleshoot FAST and Direct-To-Consumer (DTC) distribution systems.
• Support various Master Control Systems and traditional broadcast systems.
• Assist in the rollout of new Streaming infrastructure projects and initiatives.

Skills & Qualifications:

• Proficient in SCTE 104/35 digital ad insertion standards.
• Experience with SRT, RTMP, HLS, and Transport Stream (TS) streaming protocols.
• Working knowledge of SRT encoders, closed captioning workflows, and video switching infrastructure.
• Hands-on experience with vMix, BitFocus Companion, and related live production tools.
• Understanding of FAST channel architecture and DTC distribution platforms.
• Familiar with master control systems, news production workflows, and GPIO-triggered automation.
• Graphic systems including HTML-5 based systems (Flowics, Singular)

Preferred Experience & Qualifications:

• 4+ years' experience in a broadcast station or media production environment.
• Experience supporting live streaming, OTT, or CTV distribution platforms.
• Broadcast engineering certifications (e.g., SBE Certification).
• Experience working with cloud-based playout or encoding systems.
• Familiarity with digital rights management (DRM), ad tech, or OTT analytics platforms.

Gray Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Gray Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Gray Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Gray's employees to perform their job duties may result in discipline up to and including discharge.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.