Remote Technical Support Engineer - Streaming & SaaS SLA
Wowza Media Systems
- Remote job
Wowza Media Systems is seeking a Technical Support Engineer to provide technical support for their media streaming products. Responsibilities include ensuring SLAs are met, maintaining workflow configurations, and mentoring junior staff. Ideal candidates should have 5+ years in customer support with a strong understanding of media streaming technologies, networking, and multiple operating systems. Join a diverse and inclusive workplace in Colorado with a focus on customer-centric service. #J-18808-Ljbffr Wowza Media Systems
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