Remote B2B SaaS Support Engineer - Customer Success
Whatconverts
New York, NY
- Remote job
WhatConverts is looking for a Technical Support Engineer to provide top-notch support to customers. This fully remote role involves troubleshooting various technical issues, assisting with integrations, and working closely with customers to enhance their experience. The ideal candidate will have experience in technical support and a strong understanding of SaaS products. Join us and be part of a team that greatly appreciates customer satisfaction and helps businesses succeed through effective marketing strategies. #J-18808-Ljbffr Whatconverts
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Remote B2B SaaS Support Engineer - Customer Success in New York, NY vacancy
- ...Help us redefine customer satisfaction, one support ticket at a time. Technical Support Engineer (B2B SaaS) Location: Fully Remote (USA) About WhatConverts: WhatConverts built... ...play a key role in driving customer success. In this role you'll get to:...Remote workWork at officeImmediate startHome officeFlexible hours
WhatConverts
United States4 days ago $104k - $143k
..., manufacturers, and B2B commerce organizations... ...to power commerce, customer service, and workplace... ...the Role As a Search Engineer in Technical Support, you will play a critical... ...our clients achieve success with our products.... ...customer’s needs. This is a remote role open to US...Remote workShift work- ...Technical Support Engineer (Tier 3) Department: Client Support Remote U.S. Designated States The Mission As a Tier... ...technical issues with our healthcare SaaS platform. You will sit at the intersection of Customer Success and Engineering, acting as a high-...Remote workPermanent employmentFull timeLocal areaImmediate startFlexible hours
- ...leading AI Sales Assistant Company is seeking a Technical Support Engineer to join their remote team. This role is vital for ensuring users get maximum... ...have over 3 years of Technical Support experience in B2B SaaS and excellent communication skills. The company fosters...Remote work
Nooks
Seattle, WA3 days ago - ...Incident.io Technical Support Engineer Incident.io is the... ...reduce downtime, and keep customers in the loop. Since... ...with our Customer Success Managers # Expanding... ...role, preferably at a SaaS company, with some experience... ...salary and equity Remote working and personal...Remote work
Incident
United States1 day ago - ...For We’re looking for a Support Engineer who thrives at the intersection of customer experience and deep... ...Engineering, Customer Success, and Product to resolve... ...complex or highly technical SaaS products Familiarity... ...exercise window) Fully remote (U.S. only) with a $150...Remote work
Fresh Paint Inc
Phoenix, AZ2 days ago $70k - $80k
..., ensuring seamless support for the USA/EMEA market... ...expertise to answer customer questions,... ...managers, customer success managers, and sales engineers via telephone, web,... ...Experience working in a Web, SaaS and SDKs environment... ...flexibility: hybrid and remote work policies....Remote workFull timeShift workWeekend workWeekday workClutch Canada
Los Angeles, CA2 days ago- Hamming AI, based in Austin or remote (North America), seeks an Account Executive... ...and collaborating closely with engineering and customer success teams. The ideal candidate will have... ...experience in quota-carrying sales in B2B SaaS and a proven track record in managing...Remote job
$145k - $195k
...manage leads, conduct product demonstrations, and collaborate with Customer Success Managers. The ideal candidate has B2B SaaS sales experience and a proven track record in exceeding targets. This remote role offers a competitive total compensation package of $145K to $...Remote job$70k - $80k
...understanding of their customers’ whole online... ...Contentsquare’s world-class support team is a major... ...Customer Support Engineer to join our global... ..., and Customer Success teams to solve... ...working in a Web, SaaS and SDKs environment... ...: hybrid and remote work policies. Generous...Remote workFull timeWorldwideFlexible hoursShift workWeekend workWeekday workMedium
Phoenix, AZ1 day ago- ...grow relationships with mid-size customers across the United States. This... ...collaborating with marketing and customer success teams. Candidates should have 2+ years in B2B SaaS or technology sales and a proven... ...quotas. The position offers remote work flexibility and career...Remote job
$70k - $90k
A leading B2B SaaS company seeks a Customer Success Manager to manage key client relationships, ensuring adoption and satisfaction. This remote role is open to New York-based applicants only, offering a competitive salary of $70,000-$90,000/year. Responsibilities include...Remote jobFlexible hours- ...ideal candidate should have 2-5+ years of B2B SaaS sales experience and be comfortable... ...technical stakeholders. This role offers a remote-first culture with an opportunity for... ...involves collaborating with Marketing, Customer Success, and Product teams to ensure customer...Remote job
- ...Technical Support Engineer You'll be joining as a Technical... ...for delighting our customers by solving their technical... ...with our Customer Success Managers Expanding... ...role, preferably at a SaaS company, with some experience... ...salary and equity Remote working and personal...Remote work
Incident
San Francisco, CA4 days ago $80k
...contract renewals and expansions. The successful candidate will establish strong... ...relationships and collaborate with the Customer Success team to support and grow our client base. This role... ...proven track record in sales within a B2B SaaS environment, excellent communication...Remote jobContract work$80k - $110k
...Heavy Equipment Rental SaaS As a Sales... ...for its commitment to customer success, continuous product innovation... ...expertise. They foster a supportive, inclusive culture... ...Mississauga, Ontario Remote-based role with quarterly... ...3 - 7+ years of B2B SaaS/Cloud software sales...Remote workBase plus commissionFull timeFor contractorsWork at officeWork from homeMonday to FridayFlexible hours- ...product-market fit, real customer momentum, and a bold... ...talented and hands on Support Engineer to establish and lead... ...product, and customer success teams, and ensuring our... ...role, preferably in a SaaS or cybersecurity... ...you can grow with us Remote work model Health...Remote work
Sweet Security
United States1 day ago - ...talented people and build a support function that plays a meaningful role in customer success. As a leader, I... .... **This is a remote role in the US for candidates... ...to runtime, across SaaS, home-grown platforms,... ...functional coordination with Engineering Build long-term,...Remote work
Zenity
United States2 days ago $72k - $90k
...healthcare. We are looking for a Customer Support Engineer to own customer-facing technical work... ...-functional partners across Customer Success, Product, Engineering, Science, GTM,... ...facing technical role, preferably in B2B SaaS context (e.g., customer support,...Remote workFull timeDatavant
Nashville, TN3 days ago- ...innen bringt. Flexibilität und Vertrauen: Remote-Arbeit möglich innerhalb Deutschlands +... ...mit den Foundern, dem Tech und Customer Success‑Team. Arbeite mit der Hardware & Tech‑... ...Account & Onboarding‑Manager (m/w/d) - B2B SaaS | Deutschlandweiter Außendienst Wichtig...Remote workWork at office
- ...Technical Support Engineer Nightfall is the AI-native, unified data loss... ...sensitive data across SaaS apps, GenAI tools, email, endpoint... ..., and more. Hundreds of customers, spanning AI innovators to top... ...Collaborate with Customer Success, Sales, and Solutions Engineering...Remote work
Nightfall AI
United States4 days ago - ...Description We're looking for a customer-centric, technically savvy Support Engineer to be the front line of our... ...-solving, thrives in a fast-paced SaaS environment, and is passionate about... ...quality support that drives customer success. About Zafran: Our Mission:...Remote workHome officeFlexible hoursNight shift
Zafran.io
United States2 days ago - ...Senior Support Engineer At WRITER, our enterprise customers are building mission-critical AI applications that transform... ...closely with Customer Success, Education, Product, Engineering... ...technical support for an enterprise B2B SaaS organization Demonstrate deep...Remote workFull timeLocal areaFlexible hours
Writer Corporation
United States1 day ago $110k - $150k
...Support Engineer Enterprise SaaS | ShipScience Remote (U.S.) | Reports to CTO | Full-time What this role owns Platform monitoring, technical... ...support operations infrastructure. What success looks like Fewer customer-impacting issues reaching the inbox, faster...Remote workFull timeFlexible hoursShipScience
Los Gatos, CA4 days ago- ...PreVeil is a high-growth SaaS leader dedicated to securing the... ...compliance, ensuring our customers can focus on their mission while... .... As a Senior Technical Support Engineer, you will be a critical... ...Software Development, Customer Success, and Sales to ensure every customer...Remote workFor contractors
PreVeil
United States3 days ago - Du hast Erfahrung im SaaS-Vertrieb und ein gutes Gespür für Finanzen... ...in der DACH-Region - komplett remote und mit Top-Vergütung. Jetzt... ...mit Pre-Sales, Marketing, Customer Success und Partnern Qualifikation Mehrjährige Erfolge im B2B-SaaS-Vertrieb , idealerweise in...Remote job
- ...Technical Support Engineer Twingate is building a modern remote access solution that simplifies and... ...access to their cloud, SaaS, and on-prem resources.... ...creating experiences with the customer firmly at the center of... ...facing teams (Customer Success, Sales Engineering) on...Remote workLocal areaFlexible hours
Twingate
United States4 days ago - ...Support Engineer Prompt is revolutionizing healthcare by... ...automated and modern B2B enterprise software to... ...Engineer to support our SaaS products by bridging the... ...Meet (virtually) with customers and internal... ...Competitive salaries ~ Remote/hybrid environment ~...Remote workFlexible hours
Prompt Health
United States4 days ago - ...Technical Support Engineer Location: Pune • Bengaluru, Customer Experience, Remote, Full-time Nue is the AI-powered revenue architecture... ..., and ensure customer success by resolving technical problems... ...Qualifications Experience supporting SaaS products or enterprise...Remote workFull timeShift work
Nue.io
United States3 days ago $60k - $70k
...Technical Support Engineer Nomis Solutions is seeking a Technical... ...for our enterprise customers when they experience... ...impact customer success and product reliability... ...databases, and enterprise SaaS architecture while... ...2, or L3 issues for a B2B SaaS application...Remote workNOMIS SOLUTIONS
United States5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Remote B2B SaaS Support Engineer - Customer Success. Be the first to apply!
Related searches
- junior support engineer New York, NY
- application support developer New York, NY
- system support engineer New York, NY
- software technical support engineer New York, NY
- support engineer New York, NY
- senior support engineer New York, NY
- IT network engineer New York, NY
- cloud support engineer New York, NY
- IT software engineer New York, NY
- support escalation engineer New York, NY