Bilingual Case Aide

Job Description

Job Description

If you're early in a career in human services, social work, or child welfare, the hard part is getting real experience inside a real system. This role hands you that from day one.

 

As a Case Aide in CCP's Unaccompanied Children's Program, you'll work alongside case managers, clinicians, coordinators, and federal partners — and build skills that follow you for the rest of your career.

 

It's a front-row seat to how a case actually moves, from placement to safe release.

Why You'll Love Working Here

Children's Community Programs of Connecticut (CCP) is a nonprofit that has served children and families across our state since 1999. Every family is our focus — and in this program, that means the children placed in our care while their cases move toward release. Here, your work is never abstract; you see the difference you make in a child's safety, their day, and the records that carry their case forward. We back the people who do that work:

• Comprehensive medical, dental, and vision plans for team members and their families

• Recognition awards that celebrate the wins, large and small

• Culture committees where team members genuinely shape how CCP works

• Lunch & Learn sessions and advanced training with internal and external experts

• Accessible, organized leadership that is honest about what this work asks and supports you in carrying it

• Referral bonus program

What You'll Do

Reporting to the Program Director / Assistant Program Director, you will:

• Provide direct, daily supervision and support to unaccompanied children so they are safe, settled, and never navigating a new country alone.

• Accompany children to medical appointments and stay with them through care, so no health need goes unmet.

• Transport children to appointments and home, in- and out-of-state, getting them where they need to be, when they need to be there.

• Help case managers and the medical and education coordinators keep each child's records accurate and current — the documentation that moves a case toward safe release.

• Support the Medical Coordinator with outside appointments and the Education Coordinator with school enrollment and school needs.

• Collect, store, and safeguard each child's belongings

• Document interactions with children and sponsors to the standards of the federal Office of Refugee Resettlement (ORR), the agency overseeing the care of unaccompanied children.

• Keep files organized and compliant with CCP, ORR, and state licensing and confidentiality requirements, and stay current as resettlement policies change.

• Work shoulder-to-shoulder with the treatment team so the support around each child is coordinated and whole.

 

This is a full-time position. Regular hours are Monday through Friday, 8:30 a.m. to 4:30 p.m., and the schedule also includes some nights, weekends, and holidays as the program requires.

What You'll Bring To The Table

Required:

• High School Diploma or GED

• Bilingual in English and Spanish

• A valid, current driver's license and the ability to drive a company vehicle, or your own vehicle with current auto insurance, for in- and out-of-state travel

• Availability for a varied schedule that includes some nights, weekends, and holidays

• Comfort handling confidential, sensitive information with discretion; you will work within HIPAA and federal confidentiality standards, with training provided

• Strong computer skills (Microsoft Office and Google Workspace) and a willingness to learn new systems

• Patience, cultural humility, and steadiness with young people who have been through a great deal

Preferred:

• Associate degree in a behavioral science or related field

• Experience in child welfare, case management, or direct care

• Prior experience serving immigrant populations, especially unaccompanied or refugee youth

 

Compensation: $42,000 – $46,365 annually.

 

Children's Community Programs is a nonprofit organization and does not offer visa sponsorship or relocation assistance. Candidates relocating independently are welcome to apply. We are an Equal Opportunity Employer.

\nCompany Description

The Children’s Community Programs of Connecticut (CCP) is a mission-driven nonprofit focused on helping children and families achieve safety, stability, and independence. We provide hands-on services directly in homes, schools, courts, and community settings across Connecticut.

Each year, CCP staff directly support more than a thousand Connecticut families. Employees work within interdisciplinary teams alongside clinicians, educators, and advocates to address real-world challenges affecting safety, education, and long-term independence.

We believe effective services require supported employees. CCP emphasizes supervision, professional development, and teamwork so staff can perform confidently and sustainably in challenging but meaningful roles.

Company Description

The Children’s Community Programs of Connecticut (CCP) is a mission-driven nonprofit focused on helping children and families achieve safety, stability, and independence. We provide hands-on services directly in homes, schools, courts, and community settings across Connecticut.\r\n\r\nEach year, CCP staff directly support more than a thousand Connecticut families. Employees work within interdisciplinary teams alongside clinicians, educators, and advocates to address real-world challenges affecting safety, education, and long-term independence.\r\n\r\nWe believe effective services require supported employees. CCP emphasizes supervision, professional development, and teamwork so staff can perform confidently and sustainably in challenging but meaningful roles.