Furniture Project Manager

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Job Description | Project Manager

The Furniture Project Manager serves as the day-to-day point of contact for the client within their designated regional responsibilities. This individual actively builds relationships with all key client’s JLL stakeholders tied to their region's sites. This role requires 25-50% travel to client sites within the assigned geographical territory.

Core Duties:

• Meet weekly with JLL Program Manager and client to review outstanding work orders and active projects

• Respond to client requests (acknowledging email received, even if resolution follows) within 24 hours

• Manage, coordinate, and track the following Work Orders, in coordination with regional service providers within your region relating to:

  • Repairs

  • Reupholsteries

  • Seat utilizations/re-sets

  • Decommissions

  • Inventory/Assessments

  • New projects

• Manage projects within geographical territories, maintaining schedule and budget updates on all initiatives including new furniture procurement, furniture replacements, reconfigurations, maintenance activities, and decommissions

• Conduct site assessments to monitor furniture condition, performing on-site furniture audits quarterly for high-volume sites, and bi-annually for remaining sites

• Coordinate and oversee regional service providers for furniture repairs and maintenance, facilitating repairs/replacements as needed based on audit findings and supporting implementation of preventive maintenance programs

• Ensure consistent application of furniture standards across their regional locations, verifying adherence to established furniture standards and catalog for brand consistency

• Coordinate all site logistics and onsite activities as required for defined scope of work

• Issue project status reports following completion of field activities to client and JLL Program Lead

• Offboard any decommissioned sites and associated assets from inventory based on asset status determination with the client

• Conduct initial inventory/site intake for new sites and quarterly or bi-annual assessments of existing sites within your region

• Prepare and issue assessment reports to client and for review and approval, proactively noting items and products that should be replaced or repaired

• Update/create furniture plans for accuracy reflecting precise furniture layouts and counts

• Submit work order tickets following on-site assessments in work order system

• Ensure accurate inventory of warehouse and coordination of the deployment of assets to/from warehouse

• Manage reporting tools (decision/approval logs/project status reports/project minutes)

• Receive final, approved bill of material from client and process for order entry (if applicable)

Required Qualifications:

• Bachelor's degree in project management, construction management, business administration/operations or interior design

• 3-5 years of practical experience in a similar role, preferably within the corporate real estate industry, logistics provider or furniture dealership

• Strong background in ancillary furniture including warranty management, value engineered repair options, product knowledge, and furniture lifecycle management

• Strong leadership skills with the ability to effectively manage a project

• Excellent organizational and time management abilities, with a focus on delivering projects on time and within budget

• Strong interpersonal and communication skills, with the ability to interact with clients and stakeholders at all levels

• Proficiency in CAD or related program and Microsoft Office suite

• Knowledge of furniture management best practices and industry standards related to specifications and technical coordination of furniture

• Familiarity with architectural drawings, furniture and space planning concepts

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Accepting applications on an ongoing basis until candidate identified.