General Manager

Job DetailExperience Level DirectorDegree Type Bachelor of Arts (BA)Employment Full TimeWorking Type On SiteJob Reference 0000019634Salary Type AnnuallyIndustry Entertainment;SportsSelling Points Lead impactful operations at a high-energy venue, driving revenue growth and guest satisfaction. Develop strategic initiatives while fostering team engagement and accountability. Shape the venue’s success through innovative partnerships.Job DescriptionOverviewLead operations of a dynamic venue, ensuring exceptional guest experiences and business growth.Drive revenue, manage costs, and oversee talent development across multiple departments.Develop and execute strategies to achieve financial and operational goals.Foster a culture of accountability, engagement, and high performance.Collaborate with community leaders to position the venue as a local destination.Ensure compliance with safety standards and regulations to maintain a secure environment.Adapt to a flexible schedule, including evenings, weekends, and holidays.Contribute to long-term growth through innovative partnerships and initiatives.Key Responsibilities & DutiesTake ownership of venue performance, including revenue, labor, and profitability.Interpret financial data to identify trends and develop actionable strategies.Manage the P&L with precision, ensuring alignment with business objectives.Lead guest experience initiatives, utilizing feedback for continuous improvement.Hire, develop, and retain a high-performing leadership team.Build relationships with local businesses and community partners to drive venue awareness.Ensure adherence to safety and compliance standards across operations.Promote the venue through events, partnerships, and activations.Job RequirementsBachelor's degree in hospitality management, business administration, or related field preferred.Minimum of 5 years of progressive leadership experience in hospitality or entertainment.Proven success in managing high-volume, multi-revenue environments.Experience with full P&L ownership and strategic planning.Strong business acumen and ability to interpret financial data.Ability to work in a fast-paced, high-energy environment with flexible hours.Excellent leadership and team-building skills.Physical capability to perform tasks in a dynamic venue setting.