Automotive Service Director / Service Manager

Automotive Service Director / Service Manager Management Paramus, NJ, US 6 days ago Requisition ID: 1692 Salary Range: $175,000.00 To $200,000.00 Annually Northern New Jersey Full-Time | Monday–Friday | $175,000 – $200,000+ A well-established, high-volume automotive dealership in Northern New Jersey is seeking an experienced Automotive Service Director / Service Manager to lead its service department. This leadership role is ideal for a proven automotive service professional who can drive service department profitability, technician productivity, operational efficiency, and customer satisfaction while building and leading a high-performing team. Why Join Us $175,000 – $200,000+ earning potential (inclusive of bonuses and commission) Opportunity to lead a high-volume dealership service department Supportive leadership team and strong dealership culture Career growth with a successful and growing automotive organization Ongoing training and professional advancement opportunities Responsibilities Oversee the daily operations of the automotive service department Lead and support service advisors, technicians, and support staff Monitor technician productivity, shop efficiency, service KPIs, and departmental profitability Drive high levels of customer satisfaction, retention, and service revenue Manage service scheduling, repair workflow, dispatching, and repair quality Ensure compliance with manufacturer policies, warranty procedures, and dealership standards Collaborate closely with the parts and sales departments to support dealership operations Resolve escalated customer concerns and maintain a positive service experience Identify opportunities to improve performance, efficiency, and overall fixed operations results Qualifications 5+ years of Automotive Service Manager or Service Director experience Strong leadership, coaching, and team management skills Ability to analyze reports, identify trends, and improve service department performance Strong focus on customer satisfaction, employee accountability, and operational efficiency Excellent communication, organizational, and problem-solving skills If you are an experienced Automotive Service Director or Service Manager looking for a leadership opportunity with strong earning potential and long‑term career growth, we encourage you to apply. Job Type: Full-time Pay: $175,000 – $200,000+ per year (inclusive of bonuses and commission) #J-18808-Ljbffr Levittown Ford, Llc