Sr Accounts Receivable Specialist, Collection

Senior Accounts Receivable Specialist - Collections

The primary responsibility of the Senior Accounts Receivable Specialist, Collections includes ensuring accuracy of customer accounts which consists of, reconciliation of account balances, GL adjustments, timely research, and deduction management. Additionally, the Senior Accounts Receivable Specialist, Collections compiles monthly reporting on the health of accounts receivable and customer metrics. Furthermore, this position will assist in the build out of a shared service platform to help drive positive customer experience and assist in process improvements to further scale the accounts receivable shared service function.

Accesses vendor websites for payment and deduction information. Investigates customer deductions and payments not yet unapplied. Process credit memos against customer balances. Generates customer statements, invoices, and credit memos ensuring accuracy. Proactively initiates collection activities to address account delinquencies. Manages aging accounts to maintain acceptable levels and minimize bad debt. Assumes responsibility for identifying and resolving deductions. Identifies root cause for late payments and recommends process improvements to prevent future occurrences. Addresses and resolves invalid discounts. Prepares escalation reports for management outlining timelines and action plans. Reviews and updates credit hold list based on collection activity. Evaluates credit histories of new and existing customers, offering recommendations for credit limit approvals or adjustments. Assists manager and team with special projects as requested. Performs other duties as assigned.

Required: High School Diploma/GED, 4 6 years of experience in accounts receivable, credit and collections with a background in B2B collections and cash applications, intermediate experience utilizing computer applications, such as Microsoft Office Suite, JD Edwards, Sage 100, FAS software, and crystal reports, ability to use professional judgement and reasoning when making business decisions, strong mathematical, analytical, and critical thinking skills to identify and solve issues, excellent organizational skills with the ability to handle multiple priorities, experience working in a fast paced and high-volume work environment. Proactive "self-starter" with a strong attention to detail. Excellent communication skills, both verbal and written, with the ability to interact with all employee levels as well as vendors and customers.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel. Job duties outlined in this job description are considered "Essential Functions" and have been formulated in accordance with the guidelines established by the Equal Employment Opportunity Commission (EEOC). The provisions of the American with Disabilities Act (1990) stipulate that employees must be capable of performing the "Essential Functions" of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the "Essential Functions". DiversiTech is an Equal Opportunity Employer.