Accounts Receivable Specialist

Job Description

Job Description

Position Summary

The Accounts Receivable Specialist will support day-to-day management of customer receivables within EAE USA's SAP S/4HANA environment. Daily work will be performed within SAP S/4HANA, including invoicing, cash application, customer account maintenance, and reporting support. This role is between an entry-level position and a full AR Analyst — ideal for someone with a working foundation in accounting or AR who is ready to grow into more complex reconciliation, reporting, and revenue-related work. The role partners closely with the Accounting Team and project execution to support accurate, timely receivables reporting.

Accounts Receivable & Invoicing

• Process and post customer invoices, payments, and credit memos in SAP accurately and on schedule.

• Apply customer payments and resolve unapplied cash and short-pay discrepancies.

• Support downpayment and milestone billing tracking for project-based customer contracts.

• Submit and track customer invoices through third-party procurement/e-invoicing platforms (e.g., SAP Ariba) in addition to direct submission, ensuring timely receipt and acceptance by the customer

• Respond to routine customer inquiries regarding invoices, statements, and payment status.

Reconciliation & Reporting

• Monitor customer account balances and assist with aging analysis and follow-up collections.

• Support monthly AR reconciliations, including matching payments to open invoices and identifying discrepancies.

• Assist in preparing AR aging reports and other recurring reporting deliverables for management review.

• Assist with month-end close tasks related to AR, under the guidance of the Accounting Team Lead.

Customer & Master Data Support

• Help maintain accurate customer master data in SAP, including tax documentation (W-9s, exemption certificates).

• Document and follow standard operating procedures; flag process gaps or inconsistencies as they're identified.

• Take on increasing responsibility over time, including more complex reconciliations and customer-specific projects, as skills develop.

Responsibilities

· Conduct routine collection activities on past-due accounts.

· Maintain records of customer communications and payment commitments.

· Escalate high-risk delinquent accounts to management.

· Support dispute resolution with customers and internal stakeholders.

· Cross-Functional Support

o Submit milestone invoices to Project Managers’ approvals and send the final invoice to the customer or upload them to the customer portal.

o Coordinate with Project Managers, Sales, and Accounting to resolve customer billing disputes.

Qualifications

Required

• 2-3 years of experience in Accounts Receivable, ideally within an AR-specific role.

• Working knowledge of accounting concepts (debits/credits, account reconciliation).

• Comfortable working in Excel, including formulas, basic pivot tables, and VLOOKUP/XLOOKUP.

• Strong attention to detail and follow-through on recurring tasks.

• Good written and verbal communication skills.

• Bachelor’s degree in accounting, Finance, or a related field.

Preferred

• Exposure to SAP or another major ERP system.

• Experience in a project-based or B2B billing environment.

Core Competencies

• Strong analytical and problem-solving skills.

• High attention to detail and accuracy.

• Ability to communicate financial information clearly to non-finance stakeholders.

• Eagerness to learn and grow into increasing responsibility over time.

• Process improvement mindset with a focus on efficiency and controls.

• High level of integrity, accountability, and professional judgment.