Legal Office Receptionist

Job Description

Job Description

Join 770GoodLaw as a Receptionist and become the welcoming face of a firm that believes every client deserves to feel seen, supported, and valued from the very first interaction. In this role, you'll set the tone for the client experience — managing the front desk, directing inquiries, and keeping daily operations running smoothly so our team can focus on delivering exceptional legal service.

We're committed to investing in the people who make our firm work, and we'll support you with competitive pay, a collaborative team environment, and a genuine pathway for growth. This role offers meaningful exposure to the legal field — giving you a front-row seat to how a high-performing personal injury firm operates — with real potential to advance into client-facing, legal support, or intake roles as you grow with us.

If you're someone who takes pride in creating a warm, organized, and professional first impression — and you're looking for a workplace that values your contribution and invests in your future — we'd love to have you on the team.

Compensation:

$17.31 hourly

Responsibilities:

Reception & Client Interaction

• Serve as the first face and voice of 770GoodLaw — greeting visitors warmly, operating the switchboard, and routing all calls to the appropriate personnel within established response windows.

• Log all client calls in the case management system, deliver accurate messages promptly, and maintain a clean, professional reception area and conference room at all times.

Mail, Documents & Supplies

• Receive, sort, and distribute incoming mail daily; assist in preparing demand and complaint packages; and monitor fax and copier supplies, reporting needs to the COO.

Scheduling & Appointments

• Coordinate client consultations, manage staff calendars, confirm appointments, and track attendance, cancellations, and rescheduling across teams.

Administrative & Case Support

• Support client consultations through intake assistance, translation, police report retrieval, and document scanning; prepare engagement packages and assist with file-closing processes as needed.

Team Collaboration

• Partner closely with all firm teams and the COO to ensure accurate call, fax, and mail routing — and proactively communicate operational needs to keep daily functions running smoothly.

Qualifications:

• Warm, professional demeanor with a consistently positive, optimistic attitude — able to represent 770GoodLaw's culture from the first impression and maintain composure in a fast-paced, client-facing environment.
• Strong interpersonal and communication skills with the ability to engage effectively with a diverse range of clients, staff, and external parties.
• Highly disciplined and reliable, with a track record of following established protocols, meeting deadlines, and operating consistently within structured workflows.
• Diligent work ethic with a commitment to thoroughness and quality — someone who takes ownership of their responsibilities and sees tasks through to completion without prompting.

About Company

770GoodLaw is a personal injury law firm dedicated to providing client-centric legal advice to individuals harmed by the negligence of others. Our experienced lawyers are zealous advocates committed to securing the best possible compensation for clients.

Our Mission That Matters

“WE AIM TO ABOLISH THE CASTE SYSTEM BETWEEN NON-LAWYERS & LAWYERS BY DEMOCRATIZING THE OWNERSHIP OF OUR LAW FIRM THROUGH THE ISSUANCE OF NON-VOTING PUBLIC STOCKS, RESERVING 30% FOR OUR TEAM MEMBERS.”

What We Offer

We invest in our people by providing both immediate and long-term benefits designed to support growth, stability, and performance:

• Paid Time Off

• Health Insurance Reimbursement

• 401(k) Plan with Company Matching

• Defined Profit-Sharing

• Student Loan Assistance

• Personal and Professional Development Program

• Vehicle Assignment Program

• Tenure-Based Work Schedule Reduction

At 770GoodLaw, you are part of a team built to perform at a high level, grow together, and make a meaningful impact for the clients we serve.