Practice Coordinator

Practice Coordinator

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented team.

Location(s): San Francisco, CA

Job Summary: Seeking a Practice Coordinator to support a high-volume Hematology, Blood & Marrow Transplant, and Cellular Therapy clinic. This is a fully patient-facing role requiring strong customer service skills, reliable onsite attendance, and the ability to manage both front desk operations and incoming patient communications in a fast-paced healthcare environment.

Key Responsibilities:

• Manage and route incoming phone calls professionally and efficiently.
• Schedule patient appointments and coordinate clinic calendars.
• Perform front desk and administrative support duties.
• Assist patients with check-in, registration, and general inquiries.
• Maintain accurate documentation and patient records.
• Provide excellent customer service to patients, families, and clinical staff.
• Support daily clinic operations in a high-volume setting.

Required Skills:

• Strong customer service and communication skills.
• High attention to detail and organizational abilities.
• Ability to multitask in a fast-paced clinical environment.
• Professional demeanor and dependable onsite attendance.
• Comfortable handling high call volumes and patient interactions.

Preferred Qualifications:

• Minimum 6 months of healthcare experience preferred.
• Experience with Epic/APeX preferred.
• Prior experience in patient-facing or front desk healthcare roles is highly desirable.

Additional Information:

• Approximately 300 patients seen in clinic per day.
• Strong preference for candidates with APeX training/experience.
• Candidates without APeX experience may still be considered based on overall skill set and customer service background.

Schedule:

• MondayFriday, 8:00 AM 5:00 PM.
• No weekends.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.