Pharmacy Operations Support

Pharmacy Operations SupportPharMerica is hiring a full-time Pharmacy Operations Support in Milwaukee, WI! Join our closed-door pharmacy team where you'll work in a non-retail environment, dedicated to meeting the pharmaceutical needs of long-term care and senior living clients. If you're passionate about delivering exceptional service and high-quality care, we want to hear from you. Apply today and become part of a team committed to making a difference!Schedule: Monday-Friday 10am-6:30pm, Rotating weekendsRequirements: Wisconsin Pharmacy Technician LicenseHow YOU will benefit:Supportive team with room to work independentlyOngoing training and career growthAdvancement opportunities in a growing companyReferral bonusesBenefits and perks for You!Medical, Dental, Vision insuranceHealth Savings & Flexible Spending Accounts (up to $5,000 for childcare)Tuition discounts & reimbursement401(k)Company Paid Time Off*Shift DifferentialDailyPayPet InsuranceEmployee wellness and discount programs*Benefits may vary by employment statusResponsibilities:Administrative support for pharmacy management: Performs a wide range of general administrative duties to ensure smooth daily operations.Payroll and scheduling assistance: Supports payroll-related tasks, including timekeeping, scheduling, and attendance tracking.Personnel file maintenance: Sets up, organizes, and maintains employee personnel records in alignment with company policies and compliance standards.Productivity reporting support: Assists pharmacy leadership by preparing, reviewing, and distributing productivity and performance reports.Workflow monitoring and staff coordination: Collaborates with the Pharmacist and Pharmacy Tech Supervisor to monitor workflow, reassign technicians and support staff, and ensure timely delivery launches.Order tracking and issue resolution: Monitors incomplete orders, researches discrepancies, and ensures timely completion and delivery.Operational coverage as needed: Provides backup support in roles such as Pharmacy Technician, Data Entry, or Distribution Coordinator when required.Audit response and documentation: Responds to audit requests, gathers required documentation, and verifies prescription accuracy against manifests.Record maintenance and compliance: Works with management to maintain, organize, and store prescription records in compliance with regulatory and company standards.Special project support: Assists with various projects and initiatives as assigned by pharmacy leadership.Qualifications:Education / Learning ExperienceHigh School Diploma or equivalent (This establishes the baseline educational requirement.)Work ExperiencePrior related experience (Experience in pharmacy operations, administrative support, or a similar environment is typically applicable.)Skills / KnowledgeProficiency with Windows-based software programs (Includes navigating common applications, basic troubleshooting, and using productivity tools.)Licenses / CertificationsDesired: Pharmacy Technician LicensePharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success.