Collections Advisor
Winterset Law Group
Job Description
Job Description
Collections Advisor
Winterset Law Group – Powell, Ohio
Winterset Law Group is a growing law firm serving as Special Counsel to the Ohio Attorney General’s Collections Enforcement Section. Our firm focuses on post-judgment collections and helping individuals resolve outstanding state obligations through professional communication and structured payment arrangements.
We are seeking a Collections Advisor to join our team. This role involves communicating with individuals regarding outstanding obligations, discussing available resolution options, and helping establish voluntary payment plans.
This is a professional collections role within a law firm environment that emphasizes compliance, professionalism, and problem-solving.
Responsibilities
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Communicate with individuals regarding outstanding state obligations
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Discuss resolution options and establish payment arrangements
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Maintain accurate records of communications and account activity
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Follow firm procedures and applicable compliance requirements
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Work collaboratively with attorneys and team members
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Maintain a respectful and professional tone in all communications
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Utilize phone, email, and other outreach methods to engage individuals
Qualifications
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Collections, negotiation, call center, or customer service experience preferred
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Strong communication and listening skills
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Ability to handle difficult conversations professionally
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Basic computer skills and ability to work within case management systems
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Strong organization and documentation skills
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High level of integrity and professionalism
Who Thrives in This Role
The people who do best in this role tend to be:
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Persistent and disciplined — they follow up and don’t give up easily
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Professional communicators who can handle challenging conversations calmly
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Competitive and goal-oriented, motivated by performance and results
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Problem-solvers who enjoy helping people find realistic solutions
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Team players who want to grow with a firm that is expanding
This role is well suited for individuals who enjoy structured goals, accountability, and measurable results.
Compensation
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Competitive base salary
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Performance incentives based on payment plans and account resolution
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Opportunity for advancement within a growing firm
Location
Powell, Ohio
In-office position
About Winterset Law Group
Winterset Law Group is a debt collection law firm and Special Counsel to the Ohio Attorney General’s Office, Collections Enforcement Section. Our firm focuses on professional and responsible resolution of state obligations while maintaining strict compliance with applicable laws.
Company Description
Winterset Law Group is a debt collection law firm and Special Counsel to the Ohio Attorney General’s Office, Collections Enforcement Section. Our firm focuses on professional and responsible resolution of state obligations while maintaining strict compliance with applicable laws.
Company Description
Winterset Law Group is a debt collection law firm and Special Counsel to the Ohio Attorney General’s Office, Collections Enforcement Section. Our firm focuses on professional and responsible resolution of state obligations while maintaining strict compliance with applicable laws.
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