Program Manager Employee and Strategic Engagement

Job Description and Duties

Under the general direction of the Deputy District Director, Administration, a Career Executive Appointment (CEA), the Program Manager, Employee and Strategic Engagement, a Supervisor II, is responsible for managing an assigned program area and providing guidance and supervision to the Offices of Employee Engagement and Strategic Engagement. The Employee Engagement unit includes managing the district's recruitment efforts, Staff Development, the Equal Employment Opportunity office, Employee Engagement and strategic direction programs. The Strategic Engagement unit includes managing the Small Business/Disadvantaged Business Enterprise (DBE) program in support of Senate Bill 1 and 103, and mandates to focus on small business, equity, utilization, and reporting, as well as the district's Map Files and Records Retention programs. The incumbent is responsible for managing and directing the activities of professional, administrative, technical, and supervisory staff in this specialized unit. The Program Manager, Employee and Strategic Engagement, must demonstrate a positive attitude and a commitment to providing accurate, timely, and high-level customer service to all internal and external customers, while maintaining complete confidentiality.

PARF# 08-27-0126 / JC-528528

Eligibility for hire may be determined by your score on the SUPERVISOR II exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click and search by typing in the classification title.

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Working Conditions

Position located at 464 W Fourth St San Bernardino CA, San Bernardino County.

M ultiple positions may be filled from this recruitment.

While at the base of operation, the incumbent will work in a climate-controlled office with natural and artificial lighting, and may experience periodic episodes with office temperature, as the result of fluctuating building temperatures. Incumbent may also be required to travel to and from field office locations throughout the district, including other district office locations, headquarters, and throughout the state. As part of routine job duties and oversight of the district's employee and strategic engagement programs, may be required to work outdoors where s/he may be exposed to dirt, noise, uneven surfaces, and/or extreme cold or heat, and outside of normal work hours.

This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required, and reimbursement considers an employee’s designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate.

Special Requirements

• Possession of a valid driver’s license is required when operating a State owned or leased vehicle

A statement of qualifications (SOQ) must be submitted with the State application. In the SOQ response, discuss how your education, training, experience, and skills answer the prompt below and qualifies you for this opposition. Your SOQ must follow proper grammar, spelling, and punctuation guidelines; must not exceed two (2) pages; must use front Century Gothic, size 12 point, and must have margins no less than one inch (1”).

Please answer the following questions:

1. Describe your experience leading and supervising a multi-disciplinary team. Describe how you managed staff performance, development, and training.
2. Describe your process for planning and executing training compliance across a large organization.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification.  Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent. Please visit either of the following two websites for a list of evaluation agencies: or . Please redact birthdates and social security numbers.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Demonstrates the ability to act independently, with open-minded, flexibility and tact are important in this position.

• Possess excellent leadership and team collaboration abilities.

• Experience overseeing staff development and training compliance

• Ability to onboard, direct, train, and mentor a team collaboratively and independently.

• Understands the importance and expectation to provide accurate, courteous, complete, concise and services to all internal and external customers.

• Understands the importance of contributing to the success of the department's mission, vision, and strategic goals.

• Ability to prioritize, directly manage a department, organize workloads, and processes.

Experience in employee recruitment efforts, including outreach.

Ability to facilitate meetings with executive management and prepare reports.

Ability to support businesses that meet certification criteria's by providing outreach, education, and guidance on certification processes and bidding for contracts or services.

Abiltiy to ensure the district responds to and complies with requests submitted under the California Public Records Act or via court ordered subpoena.

Ability to support of the department's Strategic Plan and equity standards by creating conditions in which employees can perform at their professional best.

Benefits

to view the Benefits Summary for Civil Service Employees in the State of California.

Important Application Instructions:

Electronic applications through your CalCareers account are highly recommended and encouraged.

Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.

NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -
  • Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions.