QCI & Training Coordinator

At District Photo, our employees are the heart of our company. We are seeking a QCI & Training Coordinator in our Phoenix factory

Job Overview

The QCI & Training Coordinator is an hourly, execution-focused role that conducts daily quality audits, supports training governance and documentation accuracy, and assists CI activities. This role does NOT deliver hands-on training; training delivery is performed by Lead Operators/Trainers in Operations.

Reports to: CI & Quality Lead

Benefits

401K, paid vacation, paid holidays, sick and safe leave, life insurance, medical, dental, vision, and short/long term disability benefits.

Culture

At DPI, our success is powered by our people and its client's satisfaction ratings. Our culture allows employees to be engaged, empowered, and rewarded. We are a diverse and inclusive company who seeks to expand our brand by hiring collaborative individuals who think outside of the box. We are committed to providing a safe and healthy workplace for all of our employees and visitors. Check us out, Site Overview ,


Life at District Photo


Requirements

Responsibilities

• Quality Audits & Compliance:
• Perform routine and targeted audits per the site audit plan.
• Document nonconformances and escalate critical issues immediately.
• Verify SOP adherence and revision usage at the work center.
• Training Governance Support (not delivery):
• Trigger retraining requests from audit findings or process misses.
• Validate that training records match SOP revisions and skills matrix updates.
• Prepare job aids/visuals and ensure operators have current materials.
• Documentation & Records:
• Complete and file checklists, logs, and audit records accurately.
• Support LQSA/QS Associate with SOP-to-training mapping and record audits.
• CI & Data Support:
• Provide accurate data to CI & Quality Lead for trend analysis.
• Support CI events with measurements, trials, and follow-up checks.

Minimum Qualifications

• High school diploma or equivalent; some post-secondary or technical training preferred.
• 1-3 years in manufacturing/quality; familiarity with audits and SOPs.
• Attention to detail, documentation discipline, and clear communication.
• Comfort working on the production floor and with cross-functional teams.

Preferred Qualifications

• Experience in print/POD or similar environment.
• Lean or Six Sigma Yellow Belt; experience with basic RCA tools.

Working Conditions

• Primarily on the production floor; standing/walking/bending as needed.
• May lift up to 50 lbs; PPE per area requirements.
• May support multiple shifts (occasional evenings/weekends during peak).

District Photo Inc.

Founded in 1949 by Melvin Cohen as a small black & white photo lab, the business grew during the last half of the 20th century into a large wholesale photofinishing lab serving mid-Atlantic retailers and a national mail order film business. In the late 1990's under Neil Cohen's leadership, DPI acquired a photo business in the UK and has transitioned from a mid-Atlantic film developing lab to multiple state-of-the-art digital labs shipping millions of photos worldwide every day.

Today, District is one of the largest variable data printing companies in the world as their facilities comprise over a million square feet of manufacturing space with a global reach that sets them apart in the digital printing market. With 7 production fulfillment facilities located in the United States (MD, PA, KY, AZ), England, the Czech Republic & Australia, District Photo is the leader in creating photo-based products as they deliver millions of prints, greeting cards, books, calendars, blankets, mugs, and other gift items yearly.

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