Administrative Intern- Management Services

The Position

Start your career in Local Government with the City of Ontario! The Administrative Intern is a paid, part-time/temporary position scheduled to work no more than 29 hours per week and is not eligible to participate in the City's health insurance or retirement plans. NOTE: This internship will be part of a rotational program structured to provide interns exposure with various departments throughout the City. This internship has a duration of six (6) months. Completed applications will be reviewed and only qualified applicants whose qualifications best meet or exceed the requirements of the position and needs of the City, will be invited to participate further in the selection process. Are you passionate about serving the community and supporting a team that is committed to making a positive impact on the residents and businesses of Ontario? The Management Services Agency has an excellent opportunity for a dedicated individual with a passion for excellence and a commitment to serving the community as an Administrative Intern. The successful candidate will embody the values of the City's Approach to Public Service – Commitment to the Community, Excellence through Teamwork, and Doing the Right Thing the Right Way - as well as the qualities of a "Five Tool Player" – Leader, Thinker, Communicator, Operator and Public Servant. As the Administrative Intern within Management Services, your primary duties will be to assist in and complete a wide variety of administrative, technical, and research assignments in support of the Management Services Agency. The Administrative Intern performs entry-level analytical work under the mentorship of the Management Services designee and other management-level employees. As with any internship experience, individuals who are resourceful with a desire and initiative to learn as much as possible from experienced employees will have the greatest benefit from their internship. The following items are required for consideration:

• Completion of application and supplemental questions
• A statement of interest on why you are interested in this internship (2 pages maximum) (Please note: A cover letter is not considered as a statement of interest.)

Additionally, the successful candidate will embody the Department's mission and vision as well as the qualities of a "Five Tool Player" - Leader, Thinker, Communicator, Operator and Public Servant - and the principles of the City's Customer Service Philosophy – Empathy, Respect, and Problem Solving.

The Management Services Agency implements the goals and policy direction of the City Council through professional administration and leadership of the City's executive team and staff. The Ontario City Council continues to amplify the existing community momentum - providing quality municipal services, programs, and projects to build a better tomorrow for the residents and businesses of Ontario.

The City of Ontario is a dynamic leading community in the Inland Empire with a variety of full-time and part-time employment and volunteer opportunities. Ontario enjoys the reputation of being a progressive City which provides solid leadership to its citizens and to the business community. The City provides a full range of services to the community including, but not limited to: Police, Fire, Management Services, Community Life & Culture, Community Development, Economic Development, Public Works and the Ontario Municipal Utilities Company. The City's team is staffed with approximately 1,517 full-time equivalent diverse and talented employees who work to support a common goal of providing excellent service to the community.

The City's vision for the future is very exciting, and we foresee tremendous growth within the years to come. We welcome you to view the City of Ontario's 2025 State of the City video by clicking on the link below as well as the other links to learn more about the City: State of the City The Ontario Plan Smart Ontario Downtown Ontario

Examples of Essential Functions

The essential functions typically performed by the Administrative Intern assigned to Management Services include the following:

• Assists members of management, professional and technical staff by performing a variety of administrative, technical, and analytical projects and assignments.
• Provide administrative support including occasional coverage of public-facing reception desk and Department phone line.
• Conducts research, analyzes data and develops reports to summarize and communicate findings.
• Collects, compiles, analyzes, interprets, and presents data and findings.
• Assists with preparing visual and written content for formal documents (e.g., audit reports, memoranda, policies, etc.).
• Responds to requests for information and general questions from City staff and the public.
• Performs other related duties as assigned.

Qualification Guidelines

Education Successful completion of some major college course work in Public or Business Administration, or a closely related field. NOTE: must be provided by way of attachment to your online application or as an email attachment sent to the Hiring Agency Representative at, or before, time of the reference check process. Acceptable forms of proof include Unofficial Transcripts, Official Transcripts, Photos and/or Photocopies of Institutional Degree/Certifications. Licenses Valid California Class C driver's license and an acceptable driving record at the time of appointment and throughout employment are required. Desirable Successful completion of one to two years of college with major course work in Public or Business Administration, or a closely related field is desired.

Supplemental Information

How to Apply Apply online by clicking on the "Apply" link at the top of this announcement. If this is the first time applying for a position using governmentjobs.com, you will be prompted to create a new user account; otherwise, log in with your username and password. Your application and responses to any supplemental questions will be used to evaluate your qualifications for this position. It is suggested that your application include the following:

• List any relevant experience and education that demonstrates that you qualify for the position.
• List all periods of employment for at least the past 10 years, beginning with your most recent or present employer (including if applicable, all employment with the City of Ontario).
• Separately list each position held, including different positions with the same employer.

A resume may be attached to your application but will NOT substitute for the proper completion of your application. Applications that are not properly completed may be rejected.

NOTE: Transcripts from colleges, universities or technical schools outside of the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. Failure to provide a transcript or credential evaluation report will result in disqualification from the selection process.

Application Process Applicants are required to submit required certification(s) or other required documentation as outlined in the Qualifications Guideline section of this bulletin. Please use the attachment function found on the City's online application to attach copies of the requested certification(s) or other documentation. Failure to attach required documentation may result in the rejection of your application. Please contact the Human Resources/Risk Management Agency if you have any questions regarding the application process.

Your application is the primary tool used to evaluate your job qualifications. It is important that your application show all the relevant education and experience you possess. Failure to complete these sections may result in the rejection of your application.

Supplemental Questions To complete your application for this position, you may be prompted to respond to supplemental questions. This information will be used as part of the application screening and selection process and is designed to help you present your qualifications for this position. This may include a selection step in which your application and supplemental questions are reviewed and scored by a panel of raters familiar with this position.

Incomplete responses, false statements, omission, partial information, or AI-generated responses may result in disqualification from the selection process. Your responses should be consistent with the information provided on your application.

Please provide succinct, concise, descriptive, and detailed information for each question. If you have no experience, write "no experience" for the appropriate question.

Email Notices Email is the primary way that the Human Resources/Risk Management Agency or Hiring Department will communicate with you. Please check your email account (including the SPAM folder) on a regular basis for any emails related to the application or selection process. Emails from the City of Ontario will come from "@ontarioca.gov" or "governmentjobs.com." If you change your email address after submitting your application, please visit governmentjobs.com and update your profile.

Frequently Asked Questions If you have any additional questions regarding the application process, please refer to our Frequently Asked Questions page.