Assistant General Manager (AGM)

Job Description

Job Description

ob Summary

We are seeking a dynamic and energetic Assistant Manager to join our vibrant restaurant team! In this pivotal role, you will lead daily operations, supervise staff, and ensure an exceptional dining experience for every guest. Your leadership will drive team performance, uphold food safety standards, and maintain a welcoming atmosphere that keeps customers coming back. This is an exciting opportunity for someone passionate about hospitality management and eager to make a positive impact in a fast-paced, customer-focused environment.

Duties

• Oversee day-to-day restaurant operations, ensuring smooth service during all shifts
• Supervise and motivate staff, including hiring, training, and evaluating team members to foster a high-performance culture
• Manage food preparation and kitchen activities to uphold quality standards and food safety regulations
• Handle cash transactions, POS (Point of Sale) systems such as Aloha POS and Micros POS, and perform cash handling duties accurately
• Control inventory levels through effective stock management, ordering supplies as needed, and minimizing waste
• Ensure compliance with health and safety standards related to food handling, sanitation, and workplace safety
• Assist in managing budgets, analyzing profit and loss statements, and implementing cost-control measures
• Lead staff training initiatives to enhance team skills in food service management, customer service, and food safety practices
• Support shift management by coordinating schedules, resolving customer issues promptly, and maintaining high service standards
• Contribute to the development of a positive team environment through effective communication and leadership

Qualifications

• Proven experience in quick service & fast food restaurant environments or casual dining settings with supervisory responsibilities
• Demonstrated knowledge of food preparation, cooking techniques, and kitchen management
• Experience with POS systems such as QU POS or Micros POS is highly desirable
• Strong background in inventory control, food safety management, and food handling procedures
• Previous assistant manager or managerial experience within the food industry is preferred
• Excellent team management skills with the ability to train and develop staff effectively
• Solid understanding of restaurant management principles including budgeting, profit & loss analysis, and shift supervision
• Exceptional customer service skills with the ability to handle challenging situations professionally
• Basic math skills for cash handling and inventory calculations
• Ability to communicate clearly with team members and customers alike in a fast-paced environment
• Hospitality management or culinary experience is a plus; familiarity with banquet or catering operations is advantageous

Join us as an Assistant Manager to lead our talented team toward delivering memorable dining experiences! We value energetic leaders who thrive on teamwork, excellence in food service management, and creating welcoming environments for guests. This paid position offers an opportunity to grow your managerial career within a vibrant hospitality setting with bonus eligibility on a quarterly basis.