Teller Bilingual 24th and L
Wells Fargo
Teller Position at Wells Fargo
Wells Fargo is seeking a Teller to join our National Branch Network. In this front line, customer focused role, you will support customers' everyday banking needs through in-branch interactions, completing transactions accurately while delivering a welcoming and reliable experience. As a primary point of contact for customers, you represent the branch through strong service, attention to detail, and genuine care.
In this role you will:
- Deliver a positive and reliable branch experience by accurately processing transactions and engaging customers with care.
- Process routine service transactions (such as deposits, withdrawals, payments, and check cashing) with accuracy and attention to detail.
- Welcome customers, understand their needs, and guide them to efficient ways to bank, including digital tools, self-service options, or the appropriate team member.
- Build relationships, actively listen to understand everyday financial needs, and connect customers to relevant information, services, digital tools, or bankers.
- Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
- Complete transactional and operational activities accurately, exercising sound judgment and managing risk in line with policies and controls.
- Use strong communication and active listening skills to clarify needs and provide clear, simple solutions or next steps.
- Collaborate with branch teammates to deliver strong operations and service, follow leadership direction, and escalate complex situations as needed.
- Resolve routine customer questions or concerns and escalate more complex issues to ensure timely resolution.
Required Qualifications:
- 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Bilingual speaking and listening proficiency in Spanish/English
Posting Location(s):
- 4650 S 24th St OMAHA, NE 68107
Vacancy posted 2 days ago
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