Fire Alarm Project Manager

Job Description

Job Description

We are seeking an experienced Fire Alarm Project Manager to manage enterprise commercial projects throughout the Eastern Mass market. This is a role for a project manager who can manage multiple customers and projects simultaneously while working closely with customers, field technicians, general contractors, subcontractors, and internal teams from planning through completion.

The right candidate understands fire alarm systems and the realities of working in large, complex commercial buildings. You should be comfortable managing projects across multiple sites, coordinating multiple parties, resolving issues quickly, and maintaining strong customer relationships without needing constant direction.

What You Will Do

• Manage fire alarm projects and service related project work across multiple commercial customer sites

• Serve as a primary point of contact between customers, field technicians, contractors, subcontractors, and internal operations

• Coordinate installation, programming, testing, inspections, deficiencies, repairs, and project closeout

• Develop and maintain project schedules and ensure work is progressing according to contractual requirements, customer expectations, and project timelines

• Coordinate site access, logistics, materials, equipment, labor, permits, inspections, and other requirements necessary to keep projects moving

• Review project documentation, drawings, change orders, estimates, and closeout materials for accuracy and completeness

• Identify project issues early and work directly with the appropriate parties to resolve them

• Maintain strong working relationships with customers and understand their priorities, standards, expectations, and operational requirements

• Work closely with field technicians and understand what is happening in the field rather than managing strictly from a desk

• Manage multiple projects, customers, schedules, and priorities simultaneously

• Provide regular project updates to customers and internal leadership and escalate issues when necessary

• Take ownership of project performance, customer communication, schedule, profitability, and completion

What You Bring

• At least four years of fire alarm, life safety, or related construction project management experience

• Strong understanding of fire alarm installation, programming, testing, inspection, troubleshooting, and turnover

• Experience working with field technicians, contractors, subcontractors, general contractors, customers, and construction teams

• Experience managing projects in large commercial buildings, high rise facilities, or complex commercial environments

• Ability to manage multiple projects and customers simultaneously while maintaining accurate documentation and schedules

• Strong communication skills and the ability to work directly with demanding customers and experienced field personnel

• Ability to operate independently, prioritize competing demands, and make decisions without constant supervision

• Strong organizational and follow through skills

• High school diploma or equivalent

• NICET certification or PMP certification is a plus, but practical fire alarm experience and project management ability are more important

Why This Role

• This is an enterprise commercial project management position with responsibility across multiple customers, facilities, and projects

• The successful candidate will work directly with commercial customers and internal teams to manage projects from initial planning through completion

• The position offers the opportunity to work on complex fire alarm systems across major commercial facilities throughout the New York City market

• You will have significant customer visibility and meaningful responsibility for keeping projects organized, moving, and completed properly

• This is a strong fit for a project manager who enjoys managing multiple projects, working with customers, and coordinating field operations rather than being dedicated to a single account or facility