SAP Enterprise Business Solutions Architect

Job Summary:

At iHerb, we are on a mission to make health and wellness accessible to everyone globally through our products and platforms. As part of our multi-year digital transformation journey, iHerb's Enterprise Architecture group focuses on improving our current and future technology platforms and product platform architectures.

We are currently seeking a Enterprise Solutions Architect to support our Order-to-Cash and Supply Chain domains. This role will collaborate across various business units, including Finance, Operations, Technology, and Planning to design and modernize iHerb's Business Applications in order to provide a scalable foundation for growth. In addition, this role will assist in creating iHerb's Order-to-Cash modernization roadmap and introduce product governance to align with iHerb's overall enterprise strategy and business metrics. This role requires strong technical skills across several key technology focus areas (ERP systems, integration patterns, databases, cloud platforms, security and compliance etc). You will also collaborate with functional teams to develop iHerb's holistic supply chain technology landscape, accounting for key dependencies and potential synergies across various product roadmaps across platforms. This role reports directly to the VP, Enterprise Applications.

Principal Enterprise Architect - Order-to-Cash/Supply Chain Responsibilities:

• Collaborate with Business leaders and Stakeholders to understand organizational goals and translate them into technology strategies.•
• Develop and maintain the enterprise application architecture roadmap, ensuring alignment with business needs and industry best practices.
• Lead end to end design and integration of comprehensive business solutions across ERP (SAP), SCM, Finance, and other enterprise applications.
• Ensure solutions are scalable, reliable, and meet performance requirements while addressing compliance and security standards.
• Oversee the evaluation, selection, and implementation of new technologies and tools to enhance business capabilities.
• Establish integration strategies and frameworks for seamless connectivity between ERP and other Enterprise Systems.
• Ensure data consistency and process harmonization across applications to support a unified business strategy.
• Serve as the primary point of contact on end to end Business Solutions between Business and IT teams, facilitating collaboration and effective communication.
• Provide thought leadership and technical expertise to drive innovation and continuous improvement.
• Define and enforce architecture standards, best practices, and governance models for enterprise solutions.
• Conduct regular audits and reviews to ensure compliance with architectural principles and technology policies.
• Guide cross-functional teams in solution design, development, and deployment efforts.
• Mentor junior architects and technical staff, fostering a culture of learning and innovation.
• Lead troubleshooting efforts for complex issues, ensuring minimal disruption to business operations.
• Develop proactive measures and contingency plans to mitigate risks associated with enterprise solutions.
• Ensure ROI (Return on Investment) is clearly defined and account for cross-functional dependencies
• Lead program steering committee meetings comprised of Director/Sr Director/VP/C-Suite stakeholders
• Functional/domain experience and/or exposure to some of the following: OMS, B2B, Transportation Management (TM), Procurement (P2P), Tax, Currency, Rebate/Scanback, Payment, WMS, demand forecasting/planning and similar.
• Collaborate with iHerb's TMO (Transformation Management Office) to define enterprise architecture standards, systems integration patterns and adherence across all iHerb enterprise systems

Minimum Qualifications:

• BS or MS in Computer Science, Information Systems or related field;
• Proven experience (8-10+ years) as Enterprise architect or similar role, with emphasis on designing and implementing Order-to-Cash solutions
• Excellent communication skills. Must have the ability to effectively communicate with technical and non-technical peers.
• Experience in business process framework including process decomposition, data and functional flows and architecture frameworks
• Deep understanding of Order to Cash processes and ERP systems with demonstrated hands-on experience
• Demonstrated knowledge in data migration, governance, pipeline and quality
• Experience with designing best-in-class standards for integration patterns across systems to ensure seamless data and information flow
• Experience with enterprise middleware (iPaaS) and integration patterns is required.
• Experience with leading ERP systems such as Oracle or SAP is required.
• Industry experience in eCommerce and Consumer Product Goods is a plus

#LI-JC1

The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc. iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations.

Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company's 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company's policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents.

Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies.

For more information on iHerb benefits, visit us at iHerbBenefits.com.

Anticipated Pay Scale:

$177,000-$200,000 USD

Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to View email address on click.appcast.io. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.

About iHerb iHerb is on a mission to make health and wellness accessible to all. We offer Earth's best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.

We're the world's largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we've been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.

Our vision is to become the #1 destination for health and wellness across the world.

With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:

Focus on the Customer • Empower Our People • Be Entrepreneurial & Pivot Quickly •
Embrace Diversity & Inclusion • Strive for Simplicity

iHerb Benefits At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.


iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.