Escalations & Complaints Advocate - FCA Finance
Block
Block is a technology company that builds products to increase access to the global economy, with brands like Square, Cash App, and Afterpay. We are seeking an experienced customer service professional to manage escalated cases and collaborate with leadership to meet quality and SLA targets. The role requires 2–3 years in customer service with escalations, a background in FCA-regulated financial services, and strong communication and analytical skills. #J-18808-Ljbffr Block
- Resolve escalated customer complaints per policy and regulatory requirements. Support frontline teams to improve first-point resolution. You Will: Manage... ...: 2-3 years customer service with escalations experience. FCA-regulated financial services background. Strong...ComplaintsRemote job
$270k - $335k
...join usBrex is the intelligent finance platform that enables... ...the company grow responsibly, advocating for Brex and for the thousands... ...with outside counsel where escalation is warrantedLead the legal resolution... ...customer arbitrations and complaints, Rule 4530 reporting, or...ComplaintsWork at officeRemote workWork from home$18.5 per hour
...and chemically addicted Position: Peer Advocate Reports To: Clinical Supervisor... ...site locations where there are community complaints regarding client behavior in the surrounding... ...clients in the field and work to de-escalate potential situations using methods that...ComplaintsHourly payPermanent employmentFull timeLive inLocal area$35 - $40 per hour
The Mortgage Customer Service Advocate will be responsible for resolving and responding to escalated or complex customer complaints from various channels, including internal departments or executives, attorneys, regulators, political officials, and the Consumer Financial...ComplaintsFull timeTemporary workWork experience placementWork at officeLocal areaImmediate startRemote work- ...contracts, litigation, insurance policy issues, legislation, campaign finance, member legal education, and other general legal matters.... ...and legislation. Research and assist in responding to complaints and actions against the companies related to compliance....ComplaintsWork at office
$170k - $270k
LEGAL We work at the intersection of finance and law, providing counsel and advice that support activities across the firm. We handle... ...counsel on internal investigations of employment-related complaints and escalationsPreparing and delivering training programs for...ComplaintsFull timeTemporary workPart timePrivate practiceWork at office$220k - $270k
Why join usBrex is the intelligent finance platform that enables companies to spend smarter... ...helps the company grow responsibly, advocating for Brex and for the thousands of growing... ...membersAssist in managing employment-related complaints, disputes, litigation, investigations,...ComplaintsTemporary workWork at officeRemote workWork from home$175k - $250k
...transactional practice handles acquisitions, dispositions, leasing, financing, and ongoing general counsel support, while our litigation... ...partners and clients. Draft and review pleadings, complaints, motions, discovery demands and responses, and demand letters....Complaints$25.83 - $26.37 per hour
...and the New York City Police Department (NYPD)that has assigned advocates to every police precinct and Police Service Area (PSA), 86, in... .... Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination...ComplaintsHourly payFull timeContract workWork at officeRemote workFlexible hoursDay shiftAfternoon shift$150k - $200k
...the company is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels... .../HELOC products, legal issues, litigation and consumer complaints, and examinations. Committed to being a legal business partner...Complaints$96k - $102k
...About The Campaign Finance Board The Campaign Finance Board is a nonpartisan, independent city agency that empowers New Yorkers... ...5-member Campaign Finance Board regarding formal and informal complaints and/or investigations, which includes the review and analysis...ComplaintsWork at officeLocal area$20 per hour
...Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary. Roles Include: Seasonal Guest Advocate (Cashier) Seasonal General Merchandise Seasonal Inbound (Stocking) Seasonal Tech Consultant Find competitive...Hourly paySeasonal workMonday to FridayFlexible hoursNight shiftWeekend work$20 per hour
Starting Hourly Rate / Salario por Hora Inicial: $20.00 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here...Hourly payLocal areaFlexible hoursShift workNight shiftDay shift- Acting as a liaison between the Health Plan and providers, the full-time Illinois Licensed Member Advocate will ensure access to care, address member complaints, and promote education while working remotely. Key responsibilities Receive and respond to member complaints...ComplaintsFull timeRemote workVisa sponsorshipWork visa
$26.37 - $28.57 per hour
...Description Job Description Safe Horizon’s Senior DV Victim Advocate (SVD) works within the SVD of NYPD. The advocate partners with... .... Please follow this link to view complete EEO Law and complaint filing information: -06/22-088_EEOC_KnowYourRights6.12ScreenRdr...ComplaintsHourly payFull timeContract workWork at officeLocal areaImmediate startRemote workFlexible hours$21.98 - $24.18 per hour
Salary $21.98 - $24.18/hr Position Summary The Parent Advocate will provide concrete support to parents as they engage with the agency... ...about, complain about, or assist in the investigation of any complaint of discrimination or violation of the Equal Employment...ComplaintsLocal area- ...Fund programs. The Health Services Patient Advocate is responsible for the maintenance of... ...available to members ~ Investigate member complaints and serve as advocates when a complaint... ...through completion of care ~ Handle escalated outreach requests ~ Receive incoming...Complaints
- Polymarket is seeking a high-ownership leader to design and scale the Tier 3 support function, overseeing Escalations, Complaints, and DeFi support. You will set escalation paths, own queues, and partner with Compliance, Product, and Engineering to shape policy and the...Complaints
$70k
...Issues notice to borrowers as needed Handle all borrower complaints and concerns. Will be required to escalate to management as needed and all Issues to be documented. Attend regular meetings with finance, program delivery, & lending teams to ensure that...ComplaintsFull timeWork at office2 days per week- Lever, Inc. is seeking a remote, entry-to-mid level financial-services seat built around warm leads and a structured training system. You will engage with prospective clients, guide them through information requests, and support enrollment flows. Ideal candidates are self...Remote jobFlexible hours
$175k - $250k
...transactional practice handles acquisitions, dispositions, leasing, financing, and ongoing general counsel support, while our litigation... ...with litigation counsel as needed for issues that escalate beyond negotiation Who We’re Looking For Individuals who...Full timeContract workFor contractorsWork at officeLocal area- ...commercially minded attorney to join its legal team supporting trading, financing, and counterparty activity across a sophisticated investment... ...and investment functions while exercising strong judgment on escalation and risk management matters The ideal candidate will have:...Full time
- LEGAL We work at the intersection of finance and law, providing counsel and advice that support activities across the firm. We handle... ...documents independently or with other team membersTimely identify, escalate and communicate issues to senior members of the legal...
$230k - $275k
...developing your career in one of the most innovative companies in finance. We started out with the spirit of helping others make... ...to work independently, exercise good judgment with respect to escalation, and collaborate effectively in a team-oriented environment....Full timeWork at office$180k - $220k
...and customer service teams on the resolution of inquiries and complaints from customers and regulators. Support compliance, business development... ...Opportunities to grow, lead, and shape the future of consumer finance. 401k program with employer match. Role Details: Preference...ComplaintsContract workWork at office- ...correspondence from firm templates. The VP of Operations reviews it before it goes out. • Keep the inquiry log current. Escalate possible complaints or regulatory matters to the VP of Operations and Compliance. • Point out recurring issues and friction points so the...ComplaintsFull timeInternshipWork at office
$175k - $250k
...transactional practice handles acquisitions, dispositions, leasing, financing, and ongoing general counsel support, while our litigation... ...with litigation counsel as needed for issues that escalate beyond negotiation Who We're Looking For Individuals who...Contract workFor contractorsWork at officeLocal area$35 - $40 per hour
Carrington Mortgage Holdings is seeking a Mortgage Customer Service Advocate to resolve escalated or complex mortgage complaints and support remediation efforts. The role interfaces with customers, departments, attorneys, regulators, and the Consumer Financial Protection...ComplaintsRemote jobHourly payWork at office$120k - $130k
...matters. Manage vendors, contractors, service contracts, and building maintenance. Oversee resident relations, complaints, move-ins, move-outs, and escalated issues. Monitor invoices, expenses, purchase orders, work orders, and property-level financial performance....ComplaintsFull timeFor contractorsMonday to Friday$365k
STRUCTURED FINANCE - COUNSEL ATTORNEYLocations: New York, NYHYBRIDOur client, a premier international law firm, is seeking an experienced Counsel to join its highly regarded Structured Finance practice in New York. This is an exceptional opportunity to work on sophisticated...
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