Member Service Representative
$17 per hourManpower
Member Services Representative
Our client, a leading financial institution, is seeking a Member Services Representative to join their team. As a Member Services Representative, you will be part of the customer service department supporting member satisfaction. The ideal candidate will have strong attention to detail, excellent communication skills, and a focus on problem-solving, which will align successfully in the organization.
Job Title: Member Services Representative
Location: Marquette, MI
Pay Range: From $17.00 per Hour Shift: FullTime: 30-45 hours per week Monday through Friday and some Saturdays from 9am-1pm.
What's the Job?
- Provide exceptional front-line member service by processing deposits, withdrawals, and account maintenance tasks with accuracy and efficiency.
- Assist members with account-related inquiries, including opening/closing accounts, debit card issues, and other account maintenance needs.
- Address and resolve member questions or concerns about credit union products and services, ensuring a positive member experience.
- Work collaboratively with other team members to ensure smooth daily operations and member satisfaction.
- Be prepared to work at multiple branch locations (Ishpeming and Marquette) as needed and assist with Saturday shifts.
What's Needed?
- Full Time: 35-40 hours per week and working some Saturdays from 9am-1pm.
- High School Diploma or equivalent required.
- One year of customer service and/or cash handling experience required.
- Strong attention to detail, excellent communication, and problem-solving skills.
- Preferred: Previous experience in a financial institution and/or post-secondary education or training.
What's in it for me?
- 10% Employer 401K retirement contribution (after 6 months).
- Paid Time Off.
- Paid Time Off to Volunteer.
- Paid Holidays.
- Tuition Reimbursement.
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
ManpowerVacancy posted 18 hours ago
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