Receptionist

Job Description

Your experience matters. UP Health System- Bell is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. By joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve.

How you'll contribute:

A receptionist who excels in this role:

• Is responsible for providing general office support with a variety of clerical activities and related tasks.
• Responsible for answering incoming calls, directing calls appropriately, registering patients, collecting co-pays, directing and scheduling patients and visitors, acting as a liaison between patients and medical support staff, as well as assisting patients with check out.
• Responsible for the management of medical records and coordination with others both within and outside the organization and to assure that records are complete and accurate.
• These duties facilitate the sharing of medical records with other HIPAA compliant providers and organizations.

Why join us:

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive benefits: multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
• Financial protection & PTO: life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave, and paid time off.
• Financial & career growth: higher education and certification tuition assistance, loan assistance, and 401(k) retirement package and company match.
• Employee well-being: mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services, and discount programs).
• Professional development: ongoing learning and career advancement opportunities.

What we're looking for:

• Education: high school diploma or equivalent preferred.

• One year experience working in customer service.

• Preferred: one year experience in medical office setting.

• Prior knowledge of medical terminology.

• Knowledge of Athena or similar EHR preferred.

More about UP Health System:

Your regional medical center. UP Health System is a Joint Commission Accredited Critical Access Hospital and one of three hospitals within UP Health System, providing a spectrum of health and wellness services across the Upper Peninsula of Michigan. Established more than 100 years ago, UP Health System – Bell offers Inpatient, Outpatient, and Post-Acute care through its 25-bed critical access facility and many physician practices.

UP Health System- Bell

Comprehensive services include physician staffed emergency services available 24/7, designated hospitalist physicians for inpatient hospital stays, family birthing services, an express care walk-in clinic, full laboratory services, advanced imaging technology including 64 slice CT scanner, large bore MRI, nuclear imaging, women's imaging services including 3D mammography, outpatient rehabilitation, and inpatient swing bed care, sleep center/diagnostics, occupational medicine, ENT, orthopedics, family medicine, pain medicine, pediatrics, women's health. Surgical services include general, orthopedics, podiatry, plastics/hand, GYN, ENT, urology, gastroenterology, ophthalmology, dental, vascular, and pain.

UP Health System – Bell is a verified chest pain center by ACC Accreditation Services and an accredited sleep medicine center through The Joint Commission.

Our community

As Michigan natives and long-time residents of the Upper Peninsula, we know that our region is a unique corner of our great state. Our fascinating history, rural landscape, abundant recreational opportunities, and welcoming people make the Upper Peninsula someplace special. Every day, we work to make UP Health System just as special by keeping our mission — making communities healthier — at the heart of all we do. We strive to create a culture where people choose to come for healthcare, physicians want to practice, and employees want to work.

UP Health System is an accredited healthcare leader, providing care conveniently close to home at our three primary hospitals — Bell, Marquette, and Portage — as well as several ancillary clinics throughout the area. From the Heart & Vascular Center in Marquette to Family Birthing at Bell, to Cancer Care at Portage, we offer a vast array of services in 65 specialties and subspecialties. Additionally, UPHS – Marquette houses the region's only Level II Trauma Center and Neonatal Intensive Care Unit (NICU), with the ability to treat severe injuries and our tiniest of patients.

But we are more than just our facilities and the services we provide. More than our 2900+ employees, providers, and volunteers who provide quality, compassionate care to all our patients. We are ingrained into the fibers of our communities. We are a unified front greatly invested in our region's overall well-being. And we are certain you can count on us to help you live a brighter, healthier future.

EEOC statement

UP Health System-Bell is an Equal Opportunity Employer all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.