Massage Therapist Department Educator

Job Description

Job Description

Massage Therapist Department Educator

Viva Day Spa + Med Spa | Full-Time | Multi-Market

Spreading love by serving people.

That’s what gets us out of bed every morning.

At Viva, we deliver high-end luxury experiences through warm, authentic hospitality. Our core values—Authenticity, Excellence at Every Touchpoint, Doing the Right Thing, and 360 Degrees of Care—guide everything we do.

We’re looking for a Massage Therapist Department Educator —a strategic, hands-on leader who elevates our massage program across all locations. This role is key to ensuring Viva remains industry-leading, progressive, and results-driven, while staying deeply grounded in our culture.

The BEST Spa in Austin

LIVE LIFE LOVE LIFE

Viva is an Austin based, day and med spa spa started in June of 2005 by three women. We're fast growing, hip and locally-owned, with four locations in Central Austin + one in Dallas. We attribute much of our success to our incredible employees, and are firm believers in taking care of our talented people who, in turn, pamper our guests with 5-star care.

VOTED BEST SPA

Austin Chronicle; Austin Monthly; and Austin Young Chamber of Commerce

We're extremely proud to have been ranked Best Places to Work by the Austin Business Journal four times. Our low employee turnover rate is a testament to our most important values, including providing a happy and prosperous employee experience by maintaining a safe and nourishing place to work, along with a fun & caring culture, and a growing list of competitive benefits.

Is Seeking Experts Like YOU

We require candidates possess 2+ years of massage experience in a spa, or massage environment, preferably with an emphasis on luxury, warm and friendly customer service. Additional requirements include:

• A warm, calm and nurturing demeanor

• A responsible; wellness-oriented team player, with a strong work ethic

• An amazing massage therapist with a passion for caring for others

• Active LMT license + instructor license + college degree or equivalent hospitality training (preferred)

• 3+ years progressive spa or wellness massage training experience

• Ability to work weekends and some holidays

• Ability to lift 25 pounds, and stand for extended periods, and bend, squat, twist, etc.

• Valid State of Texas LMT license

Preferred Technical Skills + Tools

• Ability to deliver internal CEU programming (MTI)

• Knowledge of Adult Learning Theory

• Experience with Zenoti (or similar systems)

• Proficiency in Slack, Microsoft Office, and Canva

• Strong written communication and accurate data entry

What You’ll Do

• Mentor + develop Licensed Massage Therapists

• Oversee and execute education programs, CEUs + LMT Apprentice Program

• Ensure adherence to Viva protocols and service standards

• Support Multi-location consistency and training support

• Partner with leadership on training strategy and expansion

• Drive measurable results, including retail performance

• Support new location launches and expansion (some travel required)

At the GREATEST PLACE TO WORK

• The most awesome co-workers you can imagine!

• Among the highest pay in the industry

• Bonus potential

• Health, Dental and Vision benefits at 30 hours per week

• 1 Week PTO at 30 hours per week

• 2% Matching 401k at just 20 hours per week

• 3 Weeks Paid Parental Leave after 1 year of Employment

• Long Term, Short Term Disability + Life Insurance

• Deep discounts on services and retail

• CEU Allowance after 6 month of Employment

• Ongoing training; opportunities to grow

BE HERE NOW.

If spreading love by serving people makes your heart skip a beat, and you value Authenticity, Excellence at Every Touchpoint, Doing the Right Thing, and 360 Degrees of Excellence, YOU BELONG HERE.

Send us your resume along with a cover letter outlining why you'd be the ideal fit for this position at Viva Day Spa + Med Spa.

• Bonus points for completing this sentence in your response:

I do my part to help make the world a better place by_____.

We look forward to hearing from you!

We’re proud to provide equal opportunities to all employees and applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, results of genetic testing or other applicable legally protected characteristics.

This position does require a background check due to the personal nature of our business.