Merchant Quality & Reporting Lead
Synchrony
Synchrony is seeking a Senior Specialist for Merchant Quality and Reporting to partner with multiple merchant experience lines of business to develop, maintain and evolve our merchant quality scoring process. The role includes coaching associates, delivering performance scorecards, and preparing dashboards and reports. Ideal candidates bring knowledge of QA, training, and call monitoring, with strong English and Spanish communication skills, and a willingness to work a flexible schedule #J-18808-Ljbffr Synchrony
Vacancy posted 3 days ago
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