Administrative Assistant

Job Title

Essential Duties and Responsibilities

1. Answer all inbound calls and directing them to the appropriate party based on their needs.

2. Prepare installation manuals for both Plant 1 and Plant 2. Prepare production paperwork for Plant 1. Also, occasionally prepare fabric drawings for Cut & Sew Dept.

3. Prepare claims (warranty, miss-ship, damaged product) paperwork and deliver to appropriate department Lead person.

4. Be available to assist our General Manager when needed.

5. Address all emails as quickly as possible.

6. Greet and direct visitors to the appropriate person/department.

7. Take care of preparations for guests and special functions.

8. Coordinate mail and front office deliveries and distribute.

9. Ensure reception area is organized and clean.

10.Create and export instruction manuals (aka Customer packets) into the OMS (Ft. Payne) drive.

11.Send pre-shipment Installation information via email for full play structures, full shades and shelters that are scheduled to ship within the next 7-days of report.

12.Manage confidential information, such as financial and employee related.

13.Other duties may be assigned by Manager or Supervisor.

Qualifications

Behaviors

Preferred: Functional Expert: Considered a thought leader on a subject.

Thought Provoking: Capable of making others think deeply on a subject.

Team Player: Works well as a member of a group.

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well.

Motivations

Preferred: Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work.

Goal Completion: Inspired to perform well by the completion of tasks.

Self-Starter: Inspired to perform without outside help.

Experience

Preferred: High School diploma or general education degree (GED); or one to three years related office/receptionist/admin experience and/or training, or equivalent combination of education and experience. Ability to read and interpret documents such as procedure manuals, work instructions. Ability to speak and communicate well with others. Ability to add, subtract, multiply, and divide. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Time Management: the ability to organize and manage multiple priorities. Proficiency in all Microsoft Office applications including Word, Excel, PowerPoint and Microsoft Outlook. Other applications that require high proficiency are NetSuite. Strong customer orientation. Ability to work well with others. Strong Attention to detail.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.