Part Time Teller

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Part Time Teller within PNC's Galveston Branch, you will be based in Galveston, TX. PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive. Responsibilities Deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Process a variety of customer interactions. Educate customers on alternatives available for their financial interactions. Identify banking opportunities during the customer interaction and refer as appropriate. Perform lobby engagement activities to connect with customers and position PNC products to meet their needs. Apply product and procedural knowledge to solve customer problems. Adhere to all policies and procedures, demonstrating sound judgment within established limits. Ensure teller and branch daily operations and maintenance transactions are completed efficiently and accurately. Demonstrate customer focused behavior, being knowledgeable about values and practices that align with customer needs. Manage risk, assess all risks associated with business objectives, and ensure adherence to PNC's Enterprise Risk Management Framework. Preferred Skills Accountability Banking Client Loyalty Customer Experience (CX) Customer Service Identifying Opportunities Leveraging Technology Proactive Sales Accuracy and Attention to Detail Addressing Customer Needs Banking Products Digital Awareness Effective Communications Fraud Detection and Prevention Managing Multiple Priorities Matrix Management Problem Solving Understanding Customer Needs Qualifications Work Experience: Roles at this level typically do not require a university or college degree, high school diploma, GED, or significant product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered. Education: No degree required. Certifications: None required. Licenses: None required. Benefits Medical and prescription drug coverage with Health Savings Account feature Dental and vision options Employee life insurance 401(k) with PNC match, pension and stock purchase plans Back‑up child/elder care Adoption, surrogacy, and doula reimbursement Educational assistance, including select fully paid programs Robust wellness program with financial incentives Paid time off: parental leave, up to 11 paid holidays each year, 7 occasional absence days each year (unless otherwise required by law); part‑time employees accrue vacation time based on hours worked to be used after 90 days of service Disability Accommodations Statement We provide reasonable accommodations to employment applicants and qualified individuals with a disability who require accommodations to perform essential functions of their positions. Equal Employment Opportunity PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and other applicable regulations. #J-18808-Ljbffr