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Head of AI-First Customer Support

Collectors Card

Collectors Card, located in New York, is looking for a Head of Customer Support. This role involves building and leading the customer support operations from the ground up in a dynamic fintech environment. You will be responsible for implementing support technology, scaling the team, and establishing key performance metrics. The ideal candidate should have a strong background in customer support leadership, hands-on experience with Zendesk, and a passion for optimizing customer experiences to enhance brand loyalty. #J-18808-Ljbffr

Vacancy posted 4 days ago
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