Head of AI-First Customer Support
Collectors Card
Collectors Card, located in New York, is looking for a Head of Customer Support. This role involves building and leading the customer support operations from the ground up in a dynamic fintech environment. You will be responsible for implementing support technology, scaling the team, and establishing key performance metrics. The ideal candidate should have a strong background in customer support leadership, hands-on experience with Zendesk, and a passion for optimizing customer experiences to enhance brand loyalty. #J-18808-Ljbffr
$250k
...establishing a new, unified firmwide AI organization under a newly created Group Head of Artificial Intelligence -... ...era. The Head of Group Wide AI First Engineering is the leader who re-architects... ...against it. A consolidated, supported end to end agentic development...SuggestedFull timeShift work- ...AI Head CPG | Marketplace & Retail ROLE CONTEXT & STRATEGIC RATIONALE The Head... ...architectures o Microservices o API-first design o Lakehouse architectures o... ...with Delivery and Client Success teams to support cloud, hybrid, and on-premises deployments...SuggestedFull time
- ...company building a new kind of AI compute network. Instead of... ...company is now scaling from its first pod to metro-wide fleets and,... ...role Now seeking a talented Head of AI Infrastructure. This is... ...the senior technical voice for customers and set the 12 to 18 month infrastructure...SuggestedFull timeLocal area
- ...About Gryps Gryps is an AI operating system for the architecture... ...achieves those dreams. Our customers are large players in the... ...The Role We're hiring a Head of AI Deployment to lead a team... ..., and keep shortening time to first value and time to full deployment...SuggestedContract work
€125k - €160k per year
...ISO-certified facility before it is decanted. Scento serves customers in 27 European markets and ships to 26 EU countries. In 2026... ..., niche perfume samples or designer fragrance samples. As Head of SEO & AI Search you own organic visibility for scento.com in every language...SuggestedPermanent employmentFull timeContract workWork at officeRemote workHome office- Join Zerops as Head of Developer Relations. Zerops is a set of computing primitives built for the AI era, written from scratch and run on our own hardware. They cover an application's whole lifecycle, from the first line of code to production, so a coding agent working...Local areaRemote work
$400k
Partner - Head of AI & Strategy (Boutique Consultancy) REMOTE - East & Central US $400,000 - $600,000 OTE + Equity We’re supporting a boutique global advisory firm that is expanding its US AI... ...corporate structure Why this role First US Partner hire with genuine autonomy...Remote work- ...About the Role A boutique fund is building out its approach to AI across the business, and is looking for someone to lead it. The scope spans research, infrastructure, and applied tooling, with real latitude to define what that looks like. This is a senior, high-visibility...Full time
$180k - $230k
Head of AI - Digital Content PlatformSalary Range: $180,000 to $230,000Location: New York/Remote (EST Working Timezone Considered) Are you driven by the challenge of applying AI and data science to revolutionize how digital content is created and generates revenue? We...Remote work$193k - $240k
...process is shaped the way it is, because every AI recommendation this role makes will be... ...on their own closer to the work. The Head of AI Efficiency owns turning both streams... ...bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes...Full timeLocal area$275k - $300k
...We are seeking a Head of AI Platforms to lead the strategy, architecture, engineering, and... ..., evaluation, observability, and supporting infrastructure. Working closely with... ...internal engineering teams as platform customers, providing effective documentation, onboarding...- ...Head of AI & Automation – Private Equity We are partnered with a recently refunded mid market focused PE firm, to hire an AI & Automation leader. You’ll be part of an Internal AI COE they’rebuilding (circa 20 heads) that will also cover portfolio value creation....
- ...Clearwater Analytics is seeking a strategic Head of Revenue Operations in New York to align sales, marketing, and finance behind a single... ..., define target markets, and drive forecast accuracy with AI-enabled analytics. You will own the numbers, build pipeline and forecasting...
- ...Ethos is seeking a Head of Business Development to help train AI models on professional presentation and slide tasks. You will create, evaluate, and refine AI-generated decks across storytelling, executive summaries, and client-ready output. The role is fully remote, offering...Immediate startRemote workFlexible hours
- ...Easygenerator, a fast-growing EdTech scale-up in the United States, seeks a Head of Demand Generation to own end-to-end demand programs—paid, website, SEO/GEO, content, and conversions. This commercially accountable leader will turn product positioning into high-performing...Remote work
- ...Qualio seeks a Director of Demand Generation to own a full-funnel, AI-native demand engine across net new, installed base expansion, and enterprise motions. You will design programs, run channels, and drive pipeline coverage in close partnership with BDR, RevOps, Product...
- ...Basis is building production-grade AI agents and is seeking a founding owner of demand generation in NYC. You will design and run programs turning market interest into qualified pipeline across accounting firms and in-house finance teams. You will own full-funnel from...Work at office
$364.14k
The PositionThe Vice President and Global Head of AI for Drug Discovery (AIDD) is responsible for leading a world-class artificial intelligence... ...s pioneering Lab-in-the-Loop with partners across the REDs to support portfolio decision milestones especially hit identification...Local areaShift work- ...Ethos is seeking heads of creative to guide AI-trained presentations and slide decks for professional use. You will lead the crafting and refinement of AI-generated visuals across decks, concept boards, and narrative slides for clients and executives. This fully remote...Immediate startRemote workFlexible hours
- ...experiences across Chase Operations Voice products. You will guide design and research strategy, mentor designers, and advance conversational AI with cross-functional teams. This role emphasizes inclusive, accessible design and leadership in a complex fintech environment. You...
- ...Set the AI vision and strategy with firm leadership across investing, portfolio impact, and operations Own Primary's AI product roadmap... ...improve decisions and outcomes Create tools, standards, and support enabling others to build agents on shared foundations Drive cross...Visa sponsorshipWork visa3 days per week
- ...Anthropic in New York City seeks a Manager of Startups Applied AI Architects to lead a team driving Claude API adoption among early-stage startups. You will own technical go-to-market strategy and build trusted partnerships with founders and engineers. You’ll hire, coach...
- ...Citi is seeking a Global Head of Collateral Monitoring Operations Director to drive strategic transformation across global collateral... ...margin operations within Wealth Management. The role emphasizes AI integration, operational excellence, and leadership of a diverse,...Worldwide
- ...About Kaya AI Kaya AI is building the system of action for mission-critical construction... .... Our agentic coworker, Amber, learns customer context in minutes and helps teams complete... .... The Role We are looking for a Head of AI and Labs to lead and scale the...For contractors
- ...Inc. is seeking a senior operations leader to shape a scalable commercial engine combining offshore DSC operations, automation, and AI. You will own Central Operations, set standards, manage capacity, and drive performance with a focus on ROI across global merchant interactions...
- ...Capital One is seeking a Director of Search to lead the organic and AI-search vision across Capital One experiences. Embedded within Critical Mass, you will translate a rapidly evolving search landscape into practical, measurable opportunities across SEO, GEO, AEO, and...
- ...Ethos, a leading expert network, seeks a Head of Business Operations to shape AI-assisted presentation outputs. You will train and refine AI-generated... ...weekly, starting ASAP. Ideal candidates have 4+ years supporting C-suite executives, proven board deck ownership, and...Immediate startRemote workFlexible hours
- ...Scento is seeking a Head of SEO & AI Search to drive organic visibility for scento.com across all languages. You will oversee technical SEO, content strategy, internal linking and structured data to support growth. You will lead an editorial SEO program with writers and...Remote work
$220k - $350k
...bringing together platforms, governance, support, productivity insights, and AI-native product management and... ...spans the full path from discovery and customer insight through definition, design,... ...leadership team, divisional CTOs, divisional heads of product, and other senior...Second jobLive inWorldwideFlexible hours- 32BJ Funds is seeking a Manager, AI Platform & Agentic Orchestration in New York, NY. The role leads the enterprise AI infrastructure, ensuring secure deployment of AI models, agents, and related services across Microsoft 365 Copilot, Azure OpenAI, and other sanctioned...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Head of AI-First Customer Support. Be the first to apply!
- director of student support services New York, NY
- director of support New York, NY
- customer marketing New York, NY
- work from home customer New York, NY
- amazon customer New York, NY
- customer satisfaction New York, NY
- customer engineer New York, NY
- airline customer New York, NY
- customer liaison New York, NY
- customer insights analyst New York, NY




