Systems Administrator

Systems AdministratorPlayer 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center.Headquartered in downtown Phoenix, Player 15 Group is driven by a culture built on passion, creativity, innovation, and care. Our people are at the center of everything we do, united by a shared commitment to create unforgettable memories for our fans, partners, and community.We offer a fast-paced, collaborative environment where every team member contributes to the success of our teams, the experiences of our fans, and the impact we make throughout our community.We are seeking a motivated Systems Administrator to join our Enterprise Technology team. In this role, you will support the day-to-day administration, troubleshooting, and maintenance of Microsoft 365, Entra ID, AWS, Windows Server, and core infrastructure services while developing hands-on experience across network and systems operations.This role reports directly to the Manager, Network & Systems Operations and operates within established infrastructure standards. The position is designed for a developing administrator who can work independently on routine tasks while escalating complex technical, security, and infrastructure issues to senior team members.Your Role on the TeamManage and support Microsoft 365 administration, including user accounts, licenses, groups, Exchange Online, Teams, SharePoint, and related servicesHelp with managing Entra ID administration, including user lifecycle management, group membership, MFA, conditional access support, and identity troubleshootingSupport Windows Server environments, Active Directory services, file shares, permissions, and basic server maintenanceExperience working with and troubleshooting virtual machines/ServersAssist with AWS administration tasks such as monitoring resources, supporting access requests, reviewing basic configuration items, and escalating issues as neededAssist with infrastructure monitoring, documentation, inventory updates, and routine operational checksExecute routine infrastructure changes in accordance with established change management standardsAssist with building, configuring, and maintaining development, test, and production server environmentsSupport system patching, software updates, and scheduled maintenance activities under guidance from senior team membersAssist with backup validation, restore testing, and disaster recovery readiness activitiesSupport vulnerability remediation, endpoint/server hardening, and security hygiene tasksContribute to infrastructure lifecycle, asset tracking, and hardware refresh activitiesProvide advanced support for escalated Microsoft 365, identity, server, and connectivity issuesParticipate in on-call rotation and provide support during game days and major events as neededMaintain accurate documentation, configuration notes, runbooks, and asset inventory recordsSupport multi-site connectivity coordination across facilities including HQ, Arena, Practice Facilities, and colocation environmentsContribute to process improvement initiatives within Network & Systems OperationsStrengthen cross-functional alignment with Helpdesk, Security, Arena Technology, and business teamsYour Skills and Experience1–3 years of systems, helpdesk, cloud, or infrastructure support experienceWorking knowledge of Microsoft 365 administration, including Exchange Online, Teams, SharePoint, licensing, and user supportFamiliarity with Entra ID, Active Directory, user lifecycle management, MFA, groups, and access troubleshootingBasic understanding of Windows Server administration, server roles, file permissions, and common infrastructure services such as DNS and DHCPFamiliarity with AWS services, cloud administration concepts, identity/access management, and basic resource monitoringBasic networking knowledge, including TCP/IP, VLANs, routing, switching, wireless connectivity, and troubleshooting methodologyExposure to virtualization, backup, endpoint management, monitoring, or security tools preferredFoundational troubleshooting skills with a willingness to learn, ask questions, and follow issues through resolutionAbility to work within defined operational standards, change management processes, and escalation pathsStrong documentation discipline and organizational skillsAbility to manage multiple priorities in a fast-paced environmentClear written and verbal communication skillsHigh degree of professionalism, accountability, and discretionHigh school diploma or GED requiredBachelor's degree in Information Technology or related field preferred; equivalent experience acceptedRelevant certifications such as Microsoft Fundamentals, AWS Cloud Practitioner or other related certs are a plusThe Team & ExperienceWe believe great organizations are built by great people. That's why we foster an in-person collaborative, people-first work environment where team members feel supported, empowered, and connected. We value individuals who bring an ownership mindset, lead with initiative, and embrace an "I'll do it" mentality in support of the team and our fans.From career growth opportunities to everyday experiences around the office, we work hard to create an environment where people genuinely enjoy coming to work.At Player 15 Group, our people-first culture is reflected in benefits and perks that may vary based on employment status and eligibility, including the following:Competitive medical, dental, vision, life and disability coverage optionsPaid vacation, sick time, volunteer time and company holidays401(k) plan with Player 15 Group matchTeam member experiences throughout the year including team offsites, catered lunches, coffee stands, ice cream trucks and moreTeam swag throughout the year plus employee discounts at our Team Shop and online storeComplimentary tickets to Phoenix Suns, Phoenix Mercury, and Valley Suns games, plus other local sporting events and concerts, as availableAccess to amenities, including:Full fitness center with locker rooms and showersIndoor/outdoor basketball courtsPickleball courtGolf simulator and putting greenOn-site cafeteria and collaborative gathering spacesPlayer 15 Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Questions? Reach out to the Talent Acquisition team at View email address on click.appcast.io TeamWork Online