Project Manager

Project Manager – Morrisville, NC – hybrid Our Morrisville, NC client is seeking a dynamic and results‑driven Project Manager to oversee project execution, cultivate strong customer relationships, and drive revenue growth through renewals and referrals. This role will serve as the account lead, responsible for managing client projects from inception to completion while ensuring the highest levels of customer satisfaction. In addition, the role will involve product management responsibilities, aligning our offerings with customer needs and market trends. This is a permanent opportunity with a target salary of $120,000 and a great benefits package. The selected candidate will work a hybrid schedule with 3 days in the office. There is no C2C consideration for this opportunity. Responsibilities Build and maintain customer relationships to ensure a high degree of satisfaction throughout the project lifecycle. Include maintaining positive, professional relationships with customers through regular communications to understand their needs, proactively address concerns, and identify areas for growth and improvement in products or processes. Collaborate with the engineering team to identify and assign appropriate resources to each project, track, identify, and mitigate concerns related to project progress, and monitor project quality. Communicate project updates to all relevant stakeholders in a timely manner, including hosting kickoff and status meetings, completing weekly status reports, and documenting requested or required changes to project scope, schedule, or cost. Track and manage the project's scope, schedule, and budget, identifying any potential variances and collaborating with stakeholders to clarify expectations and resolve concerns through a mitigation plan. Develop and maintain project documentation to effectively capture customer needs and manage expectations through the initial Statement of Work and subsequent Change Orders. Interface with third‑party partners and vendors to facilitate smooth project operations that meet project scope, budget, quality, and schedule requirements. Review and release project deliverables and associated acceptance documents as defined in the Statement of Work or subsequent change orders. Work with the management team to resolve problems and evolve processes and procedures to improve quality and efficiency. Required Qualifications Experience successfully managing multiple projects simultaneously. Knowledge of and demonstrated success using a variety of project management methodologies, tools, and techniques. Evidence of success in a fast‑paced, deadline‑oriented environment. Attention to detail and a strong commitment to quality and excellence. Preferred Qualifications Experience managing projects in a consulting or services environment. Experience managing technical projects and working with hardware, software, and firmware engineers. Experience managing government contracts. Core Competencies Effective communication and interpersonal skills, including the ability to interact with internal and external stakeholders at all levels. Excellent written and verbal communication. Excellent organizational and time management skills. Calm under pressure; effective at conflict resolution. Process‑oriented mindset with a bias toward continuous improvement. Passion for customer satisfaction, technical excellence, and team success. Demonstrates perseverance, making progress despite obstacles and setbacks. Demonstrates creativity in problem‑solving and brainstorming environments. Considers business‑wide impacts of decisions. Organized and analytical thinker; proactively identifies and mitigates risks. Passionate about results (not just checking boxes) and about customer satisfaction and quality. Can make progress with minimal guidance in uncertain situations with conflicting priorities. Education / Experience Bachelor’s degree in a relevant field. 5+ years of experience managing a portfolio of projects. #J-18808-Ljbffr