HR Generalist - Roanoke office

Job Description

Job Description

Roanoke, VA

Job Summary

The HR Generalist is the primary internal HR partner for employees and managers while working closely with our Professional Employer Organization (PEO). In this role, you will support the full employee lifecycle with a strong focus on employee relations, talent support, manager coaching, and culture, while coordinating seamlessly with the PEO on benefits, payroll, compliance, and administrative HR functions. You will serve as the day-to-day liaison between our team and the PEO to ensure a smooth, positive employee experience.

About 2NSystems:

We are an industry leader for data center and critical facility systems, products, and turnkey services. We ensure mission-critical facilities are properly powered, cooled, monitored, and protected. We operate on a nationwide scale, providing industry leading products, services, and project management to customers across the US. Our mission is to simplify and strengthen the complete lifecycle of critical infrastructure. Our core values form the foundation of our business strength: alignment, discipline, respect, partnership, results orientation, and transparency.

Key Responsibilities:

PEO Partnership & Coordination

• Act as the primary internal point of contact and liaison with our PEO
• Coordinate with the PEO on benefits administration, payroll processing, leave of absence management, and compliance matters
• Ensure accurate and timely transmission of employee data and changes to the PEO
• Help employees and managers navigate PEO systems, portals, and processes
• Escalate and resolve issues in partnership with the PEO account team

Recruiting & Onboarding

• Partner with hiring managers on recruiting needs, job postings, and candidate screening
• Coordinate interviews and support the selection process
• Manage the internal onboarding experience and work with the PEO on new-hire paperwork, background checks, and benefits enrollment
• Deliver a welcoming and effective new-hire orientation

Employee Relations & Manager Support

• Serve as the first point of contact for employee questions, concerns, and guidance
• Support managers with coaching, performance conversations, and progressive discipline
• Assist with employee relations issues and investigations in coordination with leadership and the PEO when needed
• Promote a positive, inclusive, and engaged workplace culture

Performance, Engagement & Culture

• Support the performance review cycle and goal-setting processes
• Help design and execute employee engagement, recognition, and culture initiatives
• Gather employee feedback and surface insights to leadership

Compliance & HR Administration

• Maintain accurate internal employee records and ensure data integrity with the PEO
• Partner with the PEO to support compliance with employment laws and required reporting
• Assist with policy interpretation, handbook updates, and communication of HR guidelines
• Prepare basic HR metrics and reports as needed

Other Duties

• Contribute to continuous improvement of HR processes and the employee experience
• Support special projects (training, DEI initiatives, process improvements, etc.)
• Perform other related duties as assigned

Required Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience)
• 2–4 years of progressive HR experience (HR Generalist, HR Coordinator, or similar preferred)
• Experience working with or in a PEO environment is a strong plus
• Working knowledge of employment laws and HR best practices
• Excellent interpersonal, communication, and problem-solving skills
• High level of discretion and ability to handle confidential information
• Strong organizational skills and attention to detail Proficiency with HRIS systems, Microsoft Office / Google Workspace, and comfort learning PEO platforms