Bellperson (On-Call)

BellpersonAs a Bellperson, you will play a key role in delivering exceptional guest service by assisting with luggage, guiding guests, and responding to their needs promptly and courteously. Your responsibilities include:Key Responsibilities:Greet and escort arriving and departing guests to and from their accommodations.Retrieve, transport, and properly store guest luggage according to hotel guidelines.Inspect guest rooms and familiarize guests with room features and amenities.Respond to guest inquiries and requests promptly, professionally, and courteously.Keep management and leadership informed of any relevant guest feedback or operational issues.Ensure timely delivery of messages, faxes, and other communications throughout the day.Assist with room moves, special luggage deliveries, and main lobby/front door coverage as needed.Safely operate property-designated vehicles for guest transport, including to local airports when required.Maintain the appearance, functionality, and upkeep of bell equipment and storage areas.Team Member BenefitsMedical & Vision Insurance – Blue Cross Blue Shield of LouisianaDental & Voluntary Insurance – SunLifeFlexible Spending Account (FSA) – Through WEX401(k) Retirement Plan – Fidelity, with up to 5% employer matchEmployee Assistance Program (EAP) – ComPsychFree Team Member MealsDiscounted ParkingProperty Discounts – Restaurants, Gift Shop, and SpaPaid Time Off (PTO) ProgramGo Hilton Travel DiscountsTuition ReimbursementGuild Education ProgramEF Corporate Learning / Language CoursesMedical/Dental coverage begins on the first of the month following 60 days of employment401(k) eligibility begins after 90 days of employment; new hires are auto enrolled.Here's what you'll do during a typical day:Welcome and assist guests: Greet and escort arriving and departing guests, transport luggage, and familiarize guests with their rooms and amenitiesHandle luggage with care: Retrieve, transport, organize, and store guest luggage in accordance with hotel standards and proceduresAssist with guest transport: Operate property vehicles to transport guests to and from designated destinationsMaintain equipment standards: Keep bell carts and work areas clean and in good working orderWhat It Takes to Make the StayAt Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.How We'll Help You ThriveAt Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including:Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel programOwn a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial futurePaid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parentsPersonalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved onesCrisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional careMental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)Generous paid time off (PTO) – Recharge, relax, and take time for what matters mostHealth & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family coveredFinancial security for your future – Our retirement plans make it easier to save for what's next*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.Join an Award-Winning Workplace Culture At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel. Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work.