Accounts Receivable Lead

Accounts Receivable Lead

At Switch, we don't just design, build and operate data centerswe are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world.

We believe that innovation isn't just about technologyit's about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world's most advanced digital infrastructure that powers the progress of humanity.

As an Accounts Receivable Lead, you will support billing accuracy, account reconciliation, and payment processing across customer accounts. This role exists to ensure invoices, payments, and account balances are accurate, compliant, and aligned with audit requirements.

You will provide oversight of daily AR workflows, support issue resolution, and act as a point of coordination for team processes and customer inquiries.

What You'll Do

• Review billing lines and invoices for accuracy using ERP and internal systems
• Reconcile customer accounts, including end-of-term contract calculations
• Respond to customer inquiries and resolve billing or payment issues
• Oversee the Accounts Receivable inbox and ensure timely responses
• Upload invoices to customer portals and maintain customer documentation
• Process customer refunds and adjustments
• Post and reconcile payments via check, wire, and ACH
• Identify discrepancies and investigate account issues
• Support month-end close activities and audit compliance
• Maintain accurate records and documentation across AR processes
• Support continuous improvement of billing and reconciliation workflows

What We're Looking For

• You maintain a high level of accuracy in financial data
• You communicate clearly with customers and internal teams
• You manage multiple priorities and deadlines effectively
• You identify issues and follow through to resolution
• You stay organized and detail-oriented in high-volume environments
• You support team consistency and process improvement

What You'll Bring

Required:

• 4+ years of experience in Accounts Receivable or related field
• Experience with high-volume billing and account reconciliation
• Strong research and problem-solving skills
• Proficiency in Microsoft Excel (formulas, VLOOKUP, pivot tables preferred)
• Experience with Microsoft Office tools (Outlook, Excel, Word)
• Strong written and verbal communication skills
• Ability to work flexible hours during peak billing cycles

Preferred:

• Experience with ERP systems and financial platforms
• Experience working in a fast-paced or high-growth environment
• Exposure to audit controls and financial compliance processes

We encourage you to apply even if you do not meet every preferred qualification.

Why Switch?

• A Culture of Karma We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment
• Industry Leading Designs Work with the most advanced data center technology on the planet and be a part of emerging technology development
• Flexibility & Remote Opportunities Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive
• Career Stability & Growth In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company
• Generous Benefits Package Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more

Join Us & Make a Difference

This is more than a jobit's a mission. If you're ready to ensure accurate billing and financial operations in a high-performance environment, we want to hear from you.

Apply Now and Let's Build the Future Together.