Service Associate

B-Helpful ProfessionalBloomingdale's has pushed boundaries, defined trends and made style a source of joy and personal expression for 150 years. Ask anyone who works here the secret to our longevity, and you'll hear the same thing: it's unequivocally our people. We listen to them. We respect them. We appreciate them. We welcome and embrace their diversity of background, thought and opinion while having a lot of fun along the way. After a century and a half, we're proud to still be a work in progress, iterating and adapting to a fast-changing landscape, while maintaining core values that put our people first.What We Can Offer YouPerformance and Referral bonus opportunitiesMerchandise discountsAn inclusive, challenging, and refreshingly fun work environmentEmpowerment to perform impactful work with tangible resultsEmployee Assistance Program (mental health and financial literacy resources)Colleague Resource Groups (CRGs), give-back/volunteer opportunitiesJob OverviewThe B-Helpful Professional is highly energetic and engaged, serving as a "go to" resource for our customers and associates throughout the store. To deliver our mission statement to be like no other store in the world, our B-Helpful Professional possess speed, attention to detail, collaborative spirit and teamwork to drive an easy and fun shopping experience for our customers. The B-Helpful Professional manages an in-store service hub and provides a quick, seamless and efficient process to assist customers with their Buy Online Pick-up in Store orders (BOPS), processing easy returns, providing tourism information and facilitating the booking of appointments for various in store services.Essential FunctionsCreate an in-store easy seamless and fun experience through greeting and engaging all customers and providing a genuine and friendly interactionEmbrace and be proficient with technologyParticipate in the merchandising and operational requirements of the roleQualifications and CompetenciesCandidates with a High School Diploma or equivalent are encouraged to applyNo experience requiredStrong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peersResourceful and able to adapt quickly to changing prioritiesResourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing prioritiesAbility to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidaysEssential Physical RequirementsPosition requires prolonged periods of standing/walking around store or departmentMay involve reaching, crouching, kneeling, stooping and color visionFrequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactionsFrequently lift/move up to 25lbsBring your creativity, energy, and ideas to the Bloomingdale's team – Apply Today!This job description is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. – including Macy's, Bloomingdale's, and Bluemercury – is an equal opportunity employer, committed to a diverse and inclusive work environment.