Coordinador de Servicio

Buscamos un(a) Coordinador(a) de Servicio para coordinar las solicitudes de servicio de clientes, programar visitas técnicas y brindar seguimiento a los casos, asegurando una atención eficiente y un alto nivel de servicio.

Responsabilidades

Atender solicitudes de servicio por teléfono y correo electrónico.

Coordinar servicios técnicos, mantenimientos preventivos e instalaciones.

Registrar y actualizar información en CRM (Salesforce o similar).

Preparar cotizaciones, facturación y seguimiento de órdenes y backorders.

Coordinar con técnicos, clientes, suplidores y otros departamentos.
Brindar un servicio al cliente profesional y oportuno. 

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:

The pay transparency policy is available here:

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

Requisitos Escuela Superior y estudios universitarios o curso técnico. Mínimo 1 año de experiencia en servicio al cliente o coordinación de servicios. Experiencia con sistemas CRM y ERP (Salesforce y Acumatica son un plus). Excelentes destrezas de organización, comunicación y manejo de múltiples tareas.