Sextant Edna Valley Tasting Room & Deli Attendant (51206)

Edna Valley Tasting Room & Deli Associate

Under the direction of the Tasting Room Manager, we are seeking enthusiastic individuals who are passionate about hospitality and creating memorable guest experiences. The ideal candidate will have a strong customer service background, excellent attention to detail, and a genuine enjoyment of engaging with people.

As a Tasting Room & Deli Associate, you will serve as the primary point of contact for our guests, ensuring every visitor receives exceptional service from the moment they arrive. A friendly, professional, and energetic demeanor is essential, as you will play a key role in representing our brand and fostering a welcoming atmosphere.

Responsibilities include providing wine tasting experiences, assisting guests with wine and merchandise purchases, preparing and serving deli offerings, maintaining a clean and inviting environment, and supporting daily tasting room operations. The successful candidate will be a team player who thrives in a fast-paced setting while consistently delivering outstanding guest service.

If you enjoy connecting with people, sharing memorable experiences, and being part of a dynamic hospitality team, we encourage you to apply.

Position Duties & Responsibilities

• Learn and confidently share the history, values, brands, and story of the winery with guests.
• Provide exceptional hospitality by creating a welcoming, engaging, and memorable guest experience.
• Maintain a professional, positive attitude and contribute to a strong team culture.
• Develop and maintain knowledge of winery wines, food offerings, wine club benefits, and merchandise.
• Conduct wine tastings, answer guest questions, and make recommendations that enhance the guest experience.
• Prepare and serve food offerings in accordance with all food safety and handling procedures.
• Achieve wine, merchandise, and wine club sales goals through guest engagement and product knowledge.
• Process sales transactions accurately using the point-of-sale system.
• Stock, organize, and maintain merchandise displays, tasting areas, and guest spaces to company standards.
• Assist with table service, bussing, cleaning, and general tasting room upkeep as needed.
• Support winery events, promotions, and off-site functions when requested.
• Participate in staff meetings, training programs, and onboarding of new team members.
• Follow all company policies, safety standards, and health regulations.
• Perform other duties as assigned by the Tasting Room Manager.

Professional Qualifications

• Must be at least 21 years old.
• Have or be willing to acquire RBS Certification.
• High School Diploma or Equivalent.
• Demonstrated ability to multi-task, follow-up, and work in a fast-paced environment under pressure.
• Must be flexible in working weekends and special events.
• At least one-year experience in hospitality industry, preferably in a tasting room or as a restaurant server is highly desired but not required.
• Customer service and or retail experience.
• Excellent organizational and interpersonal skills with attention to detail.
• Experience with POS System a plus.
• Demonstrated reliability and punctuality, work effectively in team environment, adherence to all safety regulations and operating procedures.

Position Details

• Tasting room staff role includes, tips, commissions, and incentives.

Physical Requirements

• Must be able to lift up to 50lbs.
• Position requires prolonged standing, bending, twisting, and lifting products.
• Position requires work both inside and outside in varied weather conditions.
• Position requires use of a computer, phones, and office equipment.